Scheduler

Baptist Health; Louisville (KY); On-site; USD 32,000 - 46,000; Full time

Job summary

Baptist Health in Louisville, KY seeks a Patient Access Scheduler to join our team. You will schedule patients for diagnostic tests and procedures, acting as the first point of contact for patients and physician offices in a fast-paced environment.

Responsibilities include coordinating with multiple departments, informing patients of prep instructions, and handling preregistration, insurance verification, and authorization referrals to ensure smooth scheduling before service.

Qualifications

• High School diploma or equivalent.
• Must type 45–50 wpm.
• Registration or Scheduling experience preferred.

Responsibilities

• Schedule patients for diagnostic tests and procedures as ordered by physicians.
• Handle a high volume of incoming calls and faxes, coordinating with multiple departments.
• Inform patients and/or staff of proper prep instructions and identify required prereqs/authorizations.

Skills

Typing speed 45-50 wpm

Education

High School diploma or equivalent

Job description

Summary

Baptist Health is looking for a Patient Access Scheduler to join our team in Louisville, KY

Patient Access Schedulers are responsible for scheduling patients for diagnostic tests and procedures as ordered by referring physicians (generally via Epic, fax or telephone). The Patient Access Scheduler will handle a large volume of incoming calls or faxes and schedule with multiple procedures within multiple departments. This person will be the first point of contact with patients or physician offices, and must ensure their needs are met. This person will be working in a fast paced environment where they will be expected to display expert customer service and communication skills to properly assist patients or office staff. They are responsible for informing patients and/or physician staff of the proper preparation and instructions for the tests ordered, and identify any precerts/authorizations/referrals they need to acquire. Must maintain effective communication with the patient, physician offices and ancillary departments within the hospital. Pre-registration, creation of payment estimates, insurance verification and benefit evaluation prior to appointment is imperative. Responsible for retaining orders for all scheduled appointments prior to service.

Job Description

Baptist Health is looking for a Patient Access Scheduler to join our team in Louisville, KY

Patient Access Schedulers are responsible for scheduling patients for diagnostic tests and procedures as ordered by referring physicians (generally via Epic, fax or telephone). The Patient Access Scheduler will handle a large volume of incoming calls or faxes and schedule with multiple procedures within multiple departments. This person will be the first point of contact with patients or physician offices, and must ensure their needs are met. This person will be working in a fast paced environment where they will be expected to display expert customer service and communication skills to properly assist patients or office staff. They are responsible for informing patients and/or physician staff of the proper preparation and instructions for the tests ordered, and identify any precerts/authorizations/referrals they need to acquire. Must maintain effective communication with the patient, physician offices and ancillary departments within the hospital. Pre-registration, creation of payment estimates, insurance verification and benefit evaluation prior to appointment is imperative. Responsible for retaining orders for all scheduled appointments prior to service.

Requirements

• High School diploma or equivalent
• Must type 45-50 wpm
• Registration or Scheduling Experience Preferred

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, Baptist Health is an Equal Employment Opportunity employer.