Scheduler

BHS Baptist Healthcare System; Jeffersontown (KY); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Baptist Health in Lexington, KY is seeking a Patient Access Scheduler to join our team. This role handles scheduling of diagnostic tests and procedures, manages a high volume of calls and faxes, and acts as the first contact for patients and physician offices.

Responsibilities include informing patients of preparation requirements, handling pre-registration, and verifying insurance and benefits to ensure smooth appointment processing.

Formación

• High School diploma or equivalent required.
• Typing speed 45-50 wpm demonstrated.
• Registration or Scheduling experience preferred.

Responsabilidades

• Schedule patients for diagnostic tests and procedures as ordered.
• Handle a high volume of incoming calls or faxes with accuracy.
• Serve as first point of contact for patients and physician offices.
• Perform pre-registration, estimate payments, verify insurance and benefits.

Conocimientos

Typing speed 45-50 wpm

Customer service

Effective communication

Educación

High School diploma or equivalent

Herramientas

Epic scheduling

Descripción del empleo

Summary Job Description:

Baptist Health is looking for a Patient Access Scheduler to join our team in Lexington, KY Patient Access Schedulers are responsible for scheduling patients for diagnostic tests and procedures as ordered by referring physicians (generally via Epic, fax or telephone). The Patient Access Scheduler will handle a large volume of incoming calls or faxes and schedule with multiple procedures within multiple departments. This person will be the first point of contact with patients or physician offices and must ensure their needs are met. This person will be working in a fast-paced environment where they will be expected to display expert customer service and communication skills to properly assist patients or office staff. They are responsible for informing patients and/or physician staff of the proper preparation and instructions for the tests ordered and identify any precerts/authorizations/referrals they need to acquire. Must maintain effective communication with the patient, physician offices and ancillary departments within the hospital. Pre-registration, creation of payment estimates, insurance verification and benefit evaluation prior to appointment is imperative. Responsible for retaining orders for all scheduled appointments prior to service.

Requirements

• High School diploma or equivalent
• Must type 45-50 wpm
• Registration or Scheduling Experience Preferred

Baptist Health is an Equal Employment Opportunity employer.

Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves.

Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates two joint venture hospitals: the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky with Deaconess Health System based in Evansville, Indiana, and the Baptist Health Rehabilitation Hospital, a 40-bed inpatient rehabilitation facility with Encompass Health, based in Birmingham, Alabama.

Baptist Health employs more than 24,000 people in Kentucky and surrounding states.

Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence.

Baptist Health’s employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78 specialties, including approximately 862 physicians and 958 advanced practice clinicians.

Baptist Health’s physician network also includes more than 2,000 independent physicians.

EEO Statement:

Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law.

Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team.

Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing.

NOTICE OF NONDISCRMISSION AND ACCESSIBILITY TO SERVICES

Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD).

For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.

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