Patient Access Scheduler & Front Desk Liaison

NYU Langone Health; Village of Patchogue (NY); On-site; USD 56,873; Full time

Job summary

NYU Langone Hospital—Long Island, part of NYU Langone Health, in Patchogue, NY, is seeking a dedicated Secretary - Neuro to join our front desk team. The role supports clinical intake, schedules patient visits, and manages communications with patients and providers.

The successful candidate will handle front-end administrative duties, obtain authorizations when needed, assist with patient access, and uphold service standards and HIPAA guidelines while ensuring a positive patient experience.

Qualifications

• High School diploma or equivalent.
• Excellent organizational and interpersonal communication skills.
• Proficiency with Microsoft Office and general computer skills.
• Strong customer service and multitasking abilities.

Responsibilities

• Schedules appointments for visits, treatments and procedures; manages waitlists and communications to patients.
• Obtains authorizations for services and routes messages promptly.
• Prepares standard letters and forms as needed.
• Administrative physician and practice support.
• Upholds patient experience standards and service guidelines.

Skills

Organizational skills

Communication skills

Microsoft Office

Customer service

Education

High School Diploma or equivalent

Tools

EPIC Ambulatory

Job description

NYU Langone Hospital—Long Island, part of NYU Langone Health, in Patchogue, NY, is seeking a dedicated Secretary - Neuro to join our front desk team. The role supports clinical intake, schedules patient visits, and manages communications with patients and providers.

The successful candidate will handle front-end administrative duties, obtain authorizations when needed, assist with patient access, and uphold service standards and HIPAA guidelines while ensuring a positive patient experience.