Patient Access Scheduler – Front Desk

NYU Langone Health; Hewlett (NY); On-site; USD 51,188 - 62,563; Full time

Job summary

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler for Valley Stream. The role involves greeting patients, answering calls, scheduling appointments, and performing various front-end administrative tasks to support practice operations.

The candidate will handle authorizations, messages, faxes, and coordination with physicians and staff, while upholding patient experience standards and privacy requirements.

Qualifications

• Minimum Qualifications: High School Diploma, excellent organizational, interpersonal and verbal and written communications skills, strong customer service orientation.
• Preferred Qualifications: Intermediate knowledge of computer-based scheduling and appointment programs.

Responsibilities

• Schedules appointments for visits, treatments, and procedures; manages waitlists and communications to patients.
• Obtains authorizations for services; answers calls and routes messages; handles faxes and mail.
• Maintains physician calendars and sends calendar invites; coordinates with patients and providers.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma

Tools

Epic

MyChart

Job description

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler for Valley Stream. The role involves greeting patients, answering calls, scheduling appointments, and performing various front-end administrative tasks to support practice operations.

The candidate will handle authorizations, messages, faxes, and coordination with physicians and staff, while upholding patient experience standards and privacy requirements.