Patient Access Scheduler: Fast-Paced Scheduling Pro

bhs; Kentucky; Hybrid; USD 36,000 - 48,000; Full time

Job summary

Baptist Health in Louisville, KY is seeking a Patient Access Scheduler to join our team. The role involves scheduling patients for diagnostic tests and procedures, handling high call/fax volumes, and acting as the initial contact for patients and physician offices.

The position requires strong communication and customer service skills, with duties including patient prep instructions, prereqs, and pre-registration tasks to ensure smooth, accurate scheduling.

Qualifications

• Typing speed of 45–50 wpm.
• Experience with scheduling patient appointments preferred.
• Registration or scheduling experience is preferred.

Responsibilities

• Schedule patients for diagnostic tests and procedures as ordered by referring physicians.
• Serve as the first point of contact with patients or offices with excellent customer service and communication.
• Inform patients and staff about proper prep instructions for tests and identify required precerts/authorizations or referrals.
• Maintain communication with patients, physician offices and hospital departments and retain orders for scheduled appointments.

Skills

Typing 45-50 wpm

Scheduling experience

Registration experience

Education

High School diploma

Job description

Baptist Health in Louisville, KY is seeking a Patient Access Scheduler to join our team. The role involves scheduling patients for diagnostic tests and procedures, handling high call/fax volumes, and acting as the initial contact for patients and physician offices.

The position requires strong communication and customer service skills, with duties including patient prep instructions, prereqs, and pre-registration tasks to ensure smooth, accurate scheduling.