Patient Access Scheduler & Care Coordinator

Grace Health KY; Corbin (KY); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Grace Health in Kentucky is seeking a Support Center Specialist/Scheduler to manage patient access by answering calls, scheduling appointments, and transferring to the appropriate department with preparatory information for faster, smoother service.

You will update patient demographics in NextGen, collect payment information when needed, and coordinate with physicians, nurses, and care coordinators to optimize patient flow.

Formación

• High School Diploma or equivalency required.
• At least 1 year of medical office experience is strongly preferred.
• Internal candidates strongly preferred.

Responsabilidades

• Answer calls within two rings and greet callers professionally.
• Schedule appointments and monitor the schedule for accuracy and adequacy.
• Update patient demographics in NextGen and transfer information as needed.
• Coordinate with care teams to resolve questions about appointments and fees.

Conocimientos

Listening skills

Problem solving skills

Pleasant personality

Cooperative attitude

Written and oral communication skills

Organized work habits

Computer skills

Educación

High School Diploma or equivalency

1+ year of medical office experience

Internal candidates preferred

Descripción del empleo

Grace Health in Kentucky is seeking a Support Center Specialist/Scheduler to manage patient access by answering calls, scheduling appointments, and transferring to the appropriate department with preparatory information for faster, smoother service.

You will update patient demographics in NextGen, collect payment information when needed, and coordinate with physicians, nurses, and care coordinators to optimize patient flow.