Patient Access & Revenue Cycle Specialist

Emerus; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Emerus in Westover Hills is seeking a Patient Registrar to serve as a liaison between patient/family, payers and hospital teams. You will obtain and verify demographic information, financially secure and collect out-of-pocket responsibility to maximize hospital reimbursement.

Essential duties include maintaining HIPAA/EMTALA compliance, delivering friendly customer service, handling phone inquiries, obtaining signatures, verifying insurance benefits, and entering data into the revenue cycle

Qualifications

• High School Diploma or GED required.
• 1 year of patient registration and insurance verification experience in a health care setting preferred 2 years.
• Emergency Department registration experience strongly preferred.

Responsibilities

• Maintain compliance with EMTALA, DNV, HIPAA and other regulations in Admissions.
• Provide excellent customer service and build quality relationships with customers.
• Answer telephone professionally and relay messages to medical staff.
• Obtain, verify and enter complete demographic information for accounts to support revenue cycle.
• Verify insurance benefits for all plans and ensure correct payor and plan in the system.
• Obtain insurance authorizations where applicable.
• Assist with transferring patients between hospitals when needed.
• Maintain cash drawer and log all payments and admissions.

Skills

Excellent customer service

MS Office

English fluency

Education

High School Diploma or GED

Tools

MS Office

Job description

Emerus in Westover Hills is seeking a Patient Registrar to serve as a liaison between patient/family, payers and hospital teams. You will obtain and verify demographic information, financially secure and collect out-of-pocket responsibility to maximize hospital reimbursement.

Essential duties include maintaining HIPAA/EMTALA compliance, delivering friendly customer service, handling phone inquiries, obtaining signatures, verifying insurance benefits, and entering data into the revenue cycle