Patient Access & Revenue Cycle Specialist

AdventHealth; Orlando (FL); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Life and Disability Insurance

PTO from Day One

403(b) Retirement Plan

Parental Leave 4 weeks

Career Development

Well-being resources

Mental Health Resources

Pet benefits

Job summary

AdventHealth is seeking a Patient Access/Finance Specialist to perform Medicare compliance reviews, estimate patient financial responsibility, and coordinate pre-authorizations within published timeframes. You will register patients, verify eligibility, and collaborate with insurance to ensure smooth care access.

The role emphasizes exceptional customer service, HIPAA compliance, and accurate data entry in EMR systems.

Qualifications

• Experience in a customer service role within healthcare is preferred.
• Knowledge of CMS, EMTALA, and HIPAA regulations is essential.
• Bilingual English/Spanish is highly desirable and improves patient interaction.

Responsibilities

• Perform Medicare compliance reviews and issue ABNs as needed.
• Create accurate estimates of patient financial responsibility and collect payments or set up plans.
• Coordinate with utilization management for pre-authorizations and provide necessary information to patients.

Skills

Mature judgment

Microsoft Office

Multi-tasking

Professional communication

Adaptability

HIPAA compliance

Bilingual – English/Spanish

Customer service

EMR system knowledge

Medical terminology

Education

Associate degree (Preferred)

High School Diploma or GED (Required)

Tools

EMR system

Microsoft Office suite

Job description

AdventHealth is seeking a Patient Access/Finance Specialist to perform Medicare compliance reviews, estimate patient financial responsibility, and coordinate pre-authorizations within published timeframes. You will register patients, verify eligibility, and collaborate with insurance to ensure smooth care access.

The role emphasizes exceptional customer service, HIPAA compliance, and accurate data entry in EMR systems.