Patient Access Representative - Plastic Reconstruct Greenville

ECU Health; Greenville (NC); On-site; USD 22,000 - 31,000; Full time

Job summary

ECU Health, a major health system serving eastern North Carolina, seeks an attentive patient registrar to handle front-desk duties and benefit interpretation. You will interpret benefits, verify coverage, and guide patients through forms with accuracy.

Ideal candidates bring strong communication, detail orientation, and 1–2 years in healthcare registration or billing. This on-site role offers growth within a mission-driven system that supports education and community care.

Qualifications

• Strong written and verbal communication skills.
• Attention to detail and organized work style.
• Ability to multitask and manage diverse tasks.

Responsibilities

• Register patients and collect required information.
• Explain insurance benefits and patient responsibility.
• Maintain medical terminology knowledge and payer regulations.

Skills

Communication

Detail-oriented

Multitasking

Customer Service

Education

High School or GED

Associate Degree

Bachelor's Degree

Tools

Basic computer skills

Job description

Position Summary

Performs patient registration. Provides insurance benefits interpretation and counseling. Maintains medical terminology skills and knowledge of third party payer regulations. Performs patient and customer relations. Completes other duties as assigned.

Minimum Requirements

• High School or equivalent (GED) or higher is required.


• Associate Degree: preferred


• Bachelors Degree: preferred


• 2 years Customer Service is required


• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.


• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required.


• Basic computer skills

Pay Range

$16.00 - $22.86

ECU Health

About ECU Health

ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.

The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children’s Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.