Patient Access Representative - Endocrinology Kinston

ECU Health; Greenville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

ECU Health Physicians is seeking a patient registration specialist to perform registration duties and interpret insurance benefits. The role emphasizes accurate data entry, client communication, and adherence to payer regulations.

Responsibilities include counseling patients on coverage and benefits while maintaining up‑to‑date medical terminology knowledge and providing excellent customer service in a healthcare setting. Day shifts and full‑time employment are offered.

Qualifications

• High School or equivalent (GED) or higher is required.
• Associate Degree: preferred
• Bachelor's Degree: preferred
• 2 years Customer Service is required.
• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.
• Excellent communication, detail orientation, organization, and multitasking skills required.
• Basic computer skills.

Responsibilities

• Performs patient registration.
• Provides insurance benefits interpretation and counseling.
• Maintains medical terminology skills and knowledge of third party payer regulations.
• Performs patient and customer relations.
• Completes other duties as assigned.

Skills

Customer service

Communication

Detail orientation

Organization

Multitasking

Basic computer skills

Education

High School or GED

Associate Degree

Bachelor's Degree

Job description

Position Summary

Performs patient registration. Provides insurance benefits interpretation and counseling. Maintains medical terminology skills and knowledge of third party payer regulations. Performs patient and customer relations. Completes other duties as assigned.

Minimum Requirements

• High School or equivalent (GED) or higher is required.
• Associate Degree: preferred
• Bachelors Degree: preferred
• 2 years Customer Service is required.
• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.
• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required.
• Basic computer skills.

Other Information

• Full Time Position
• Day Shift

ECU Health

About ECU Health Physicians

ECU Health Physicians is a multi-specialty group with over 600 providers in more than 140 primary and specialty clinics across more than 110 locations in eastern North Carolina.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.