Patient Access Representative II - Admissions

ECU Health; Tarboro (NC); On-site; USD 25,000 - 36,000; Part time

Job summary

ECU Health Edgecombe Hospital in Tarboro, NC is a full-service acute care facility offering a range of services close to home. As part of ECU Health, it provides care from a diverse team of specialists and supports outpatient and inpatient needs.

This PRN role handles scheduling, registration, and insurance verification, acting as the primary liaison for patients and families receiving services. Experience with EPIC and MS Office is preferred; familiarity with medical office workflows is a plus.

Qualifications

• High School diploma or GED required; associate or bachelor's degree preferred.
• 1-2 years of registration and/or billing experience in healthcare required.
• 3-5 years of customer service experience required.
• Excellent communication skills and attention to detail required.
• Insurance verification experience is required.

Skills

Communication

Insurance verification

Customer service

Multitasking

Education

High School Diploma or GED

Associate degree preferred

Bachelor's degree preferred

Tools

EPIC

Outlook

Word

Excel

Job description

Position Summary

Responsible for creating the first impression of the organization's services to patients and families and other external customers. Essential duties may include scheduling, registration and insurance verification for both outpatient and inpatient services by collecting proper demographic information and securing authorizations for procedures. Acts as the primary liaison for patients receiving professional and hospital services at ECU Health.

Minimum Requirements

• High School or Equivalent (GED) or higher is required.
• Associate Degree: preferred
• Bachelors Degree: preferred
• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is required
• 3 to 5 years - customer service experience is required

Required

• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required
• Insurance Verification experience

Preferred

• Experience with EPIC and medical office workflows
• Experience with Microsoft Office/PC-based applications (Outlook, Word and Excel)

Other Information

• PRN position

About ECU Health Edgecombe Hospital

ECU Health Edgecombe Hospital is a full-service, 117-bed acute care facility where residents of Tarboro and the surrounding communities can receive a wide range of health services close to home. As part of the ECU Health system of care, the hospital offers high quality care provided by more than 20 medical specialists, rehabilitation services, a birthing center, a cancer center, outpatient clinics and more.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.