Patient Access Representative - Per Diem

Geisinger; Muncy (Lycoming County); Presencial; USD 22.000 - 33.000; Tempo parcial

Benefícios oferecidos por esta vaga

401(k) plan including automatic Geisng

MyHealth Rewards wellness program

Family-friendly support including baby

Employee Assistance Program (EAP)

Resumo da vaga

Geisinger is seeking a Per Diem Front Desk/Patient Access professional to manage patient check-in, verify demographics, and explain financial obligations. You will assure all procedures are completed, monitor wait times, and communicate changes to patients in a timely fashion.

You will read insurance responses to assign correct coverage, obtain necessary signatures, and schedule follow-up appointments as needed. This role works in an office environment with standard Geisinger policies in place.

Qualificações

• HS Diploma or GED is required.

Responsabilidades

• Check patients in for appointments and verify demographics accurately.
• Ensure all check-in procedures are completed and monitor patient wait times, communicating changes to the patient as necessary.
• Read and interpret insurance responses to assign primary, secondary, and tertiary insurance per encounter.
• Provide necessary disclosures and privacy information and obtain required signatures.
• Explain financial obligations and collect fees at time of service as appropriate.
• Complete regulatory forms with the patient and ensure recall and reschedule lists are maintained.

Formação

HS Diploma or GED

Descrição da vaga

• Responsible for checking patients in for appointments and accurately verifying demographics.

• Assures all check-in procedures are completed and monitors patient wait times, communicating changes to the patient as necessary. Provides kiosk support to facilitate check-in where applicable

• Understands general guidelines and insurance rank requirement to properly assign primary, secondary, and tertiary insurance per encounter. Reads and interprets insurance responses.

• Ensures patient receives necessary disclosure and privacy information, obtains necessary legal and financial signatures.

• Communicates financial obligations to patients and collects fees at time of service as appropriate.

• Communicates the purpose of and completes all necessary regulatory forms with patient.

• Completes patient's visit by scheduling any necessary follow up appointments to include any specialty or ancillary services as possible.

• Processes multi-channel messages related to patient and/or physician requests regarding appointments, referrals, prescriptions, and complaints.

• Notifies patient or guarantor of anticipated financial responsibility including copays, deductibles, or coinsurances and collects accordingly.

• Performs cash posting following department guidelines.

• Independently works work queues to ensure timely resolution of all accounts.

• Maintain productivity and quality performance expectations

• Accurately performs medical record maintenance and releases.

• Assists with referrals and pre-certifications, at the time of encounter.

• Properly utilizes and maintains patient recall and reschedule lists.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

• Hour: Per Diem
• Required Education: HS Diploma or GED

Benefits of working at Geisinger:

• 401(k) plan that includes automatic Geisinger contributions
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more