Patient Access Representative (Part-time) - Admitting

Oklahoma State University Medical Center; Tulsa (OK); On-site; USD 17,000 - 25,000; Full time

Job summary

Oklahoma State University Medical Center is seeking Registration Representatives to direct patients and visitors, collect co-pays, and ensure accurate demographic and financial data entry. The role emphasizes excellent customer service, confidentiality, and multitasking in a fast-paced hospital lobby.

Responsibilities include greeting guests, collecting payments, updating the information system, and assisting with patient transport when necessary, all while maintaining professionalism and

Qualifications

• Must have excellent customer service and communication skills.
• Ability to accurately collect, enter and update financial and demographic information in a computer system.
• Maintain patient confidentiality at all times and handle sensitive data with care.

Responsibilities

• Greet patients and visitors and verify purpose of visit.
• Collect monies due for co-pays and assist with basic billing inquiries.
• Enter and update patient information accurately in the system while ensuring data integrity.
• Assist in moving patients and luggage when needed and maintain lobby order.

Skills

Customer service

Data entry

Confidentiality

Multitasking

Attention to detail

Job description

Job Description

Registration Representatives are accountable for directing patients and visitors; collecting monies due for co-pays. Excellent customer service skills are a must. Representatives must have the ability to properly collect, enter and/or accurately update financial and demographic information into a computer; maintain patient confidentiality; provide clear and concise information to those who request it; be able to handle multiple tasks at one time; and be detail oriented. The position tends to be fast-paced at times. Representatives are responsible for greeting patients and assuring all guests entering the lobby areas have purpose to be in the facility. Individuals must be physically capable to transport patients and their luggage.