Patient Access Representative

Paycom - ATS; Alabama; On-site; USD 32,000 - 42,000; Full time

Job summary

Paycom - ATS in Alabama is seeking a Hospital Registration Clerk to input patient data into the registration system, obtain signatures, and issue notices to patients or family members. You will verify insurance and identify certification requirements when needed.

Responsibilities include calculating estimated amounts due and requesting payment with hospital-approved scripts, documenting account activities, and communicating with supervisors when information is missing.

Qualifications

• High school diploma or equivalent required.
• One to two years of clerical experience preferred.
• Insurance verification and hospital/medical experience preferred.
• Excellent customer service skills required.
• Computer experience required.
• Must be able to type 30 WPM.
• Ability to interpret medical terminology required.

Responsibilities

• Input patient data into the hospital registration system accurately.
• Obtain signatures on forms and issue notices to patients or family members.
• Verify insurance and determine certification requirements.
• Notify supervisors if authorization is required but not on file.
• Calculate estimated amounts due and request payment using approved scripts.
• Document relevant events and activities for patient accounts.
• Support teamwork and ensure positive patient/guest experiences.
• Uphold patient safety and quality in all interactions.

Skills

Customer service

Typing 30 WPM

Computer skills

Medical terminology

Education

High school diploma or equivalent

Job description

Job Summary:Collect and accurately input into the hospital registration system.Obtain signatures on all appropriate forms and issue all required notices to the patient or appropriate family member.Verify insurance, identify certification requirements, and obtain them when necessary. Notify appropriate supervisory personnel if patient present for services and authorization is required but not on file.Calculate estimated amount due and request payment using the hospital approved scripts.Accurately and thoroughly document pertinent events regarding the handling of the account, including researching prior accounts.Demonstrate and encourage team behavior and exceptional patient/guest experiences.Uphold and promote patient safety and quality.Education:High school diploma or equivalent required.Experience:One to two years of clerical skills required. Insurance verification and hospital or medical experience preferred.Additional Skills/Abilities:Excellent customer service skills required. Computer experience required. Must be able to type 30 WPM. The ability to interpret medical terminology required.