Patient Access Representative

Saint Luke's North Hospital; Lee's Summit (MO); Presencial; USD 22.000 - 33.000; A tiempo parcial

Descripción de la vacante

Saint Luke's North Hospital is seeking a Patient Access Representative to interview patients, verify insurance eligibility, and collect payments in a fast-paced healthcare setting. The role emphasizes accurate data gathering, effective communication, and assisting patients with available payment options.

The position supports hospital billing processes and requires strong computer and multitasking abilities, with a focus on service excellence and regulatory compliance.

Formación

• Interviews patients to collect demographic, financial and biographical information.
• Understanding of insurance terminology and eligibility verification.
• Ability to collect payments and refer to financial resources as needed.
• Strong computer, critical thinking and multitasking skills.

Responsabilidades

• Conduct professional patient interviews and collect required information.
• Verify insurance eligibility and benefits; assist with billing to payors.
• Process payments and discuss payment plans or lines of credit when needed.
• Maintain high quality service and accuracy in a fast-paced environment.

Conocimientos

Patient interviews

Critical thinking

Multitasking

Communication skills

Herramientas

Billing software

Descripción del empleo

Job Description

This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verifying patient insurance eligibility, confirming benefits eligibility, and gathering statistical information in compliance with federal and state regulations with minimal support from a supervisor. Completes payment transactions by using proper negotiating techniques to professionally collect money owed by our patients and guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast paced work environment are required.

Job Requirements

Applicable Experience: Less than 1 year

Job Details

Part Time

Day (United States of America)