Patient Access Representative

San Antonio Regional Hospital; Upland (CA); On-site; USD 32,000 - 44,000; Full time

Job summary

San Antonio Regional Hospital is seeking a Patient Access Representative to handle pre-registration and registration for inpatients and outpatients with accuracy and professionalism.

The role focuses on meeting the needs of patients, physicians, and the hospital by coordinating with multiple departments and ensuring smooth intake processes. Strong communication and computer skills are essential; bilingual abilities are a plus.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Two years previous work-related experience preferred. Knowledge of medical terminology and previous medical billing, registration and collection experience preferred.
• Knowledge and Skills: Attention to detail, excellent verbal and written communication skills with an ability to communicate effectively and tactfully with staff, patients/guarantors, insurance companies, physicians and all others. Ability to follow directions as outlined and comprehends complex issues. Strong computer skills. Ability to work independently and exercise independent judgment at times of need. Bilingual preferred.

Responsibilities

• Register inpatients and outpatients during pre-registration and registration processes.
• Coordinate with patients, physicians and billing staff to ensure accurate and timely data capture and patient flow.

Skills

Communication skills

Attention to detail

Verbal communication

Independent judgment

Bilingual preferred

Education

High school diploma or GED

Tools

Ten key

Credit card device

Computer software

Fax machine

Job description

Job Summary

The Patient Access Representative performs all tasks related to pre-registration and registration of inpatients and outpatients in an efficient, accurate and professional manner to ensure that the patient, physician and hospital needs are met.

Overview

The Patient Access Representative performs all tasks related to pre-registration and registration of inpatients and outpatients in an efficient, accurate and professional manner to ensure that the patient, physician and hospital needs are met.

Minimum Qualifications

• Education: High school diploma or GED preferred.
• Experience: Two years previous work-related experience preferred. Knowledge of medical terminology and previous medical billing, registration and collection experience preferred.
• Knowledge and Skills: Attention to detail, excellent verbal and written communication skills with an ability to communicate effectively and tactfully with staff, patients/guarantors, insurance companies, physicians and all others. Ability to follow directions as outlined and comprehends complex issues. Strong computer skills. Ability to work independently and exercise independent judgment at times of need. Bilingual preferred.
• Equipment: Use of computers, with the ability to utlize a variety of software programs as needed. Also ten key, copy machine, fax machine and credit card device.
• Physical Requirements: Must be able to perform the essential physical requirements of the job.
• PAY RANGE: $23.00 - $31.82. The posted pay range reflects the lowest to highest pay that was available for this position at the time of posting and may be subject to change. Salary offers are determined by candidate's relevant experience and skills. For per diem positions, a standard rate is used based on market data and not the candidate's individual experience.