Patient Access Representative - Milton

Valley Health Systems, Inc.; Milton (WV); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

Job summary

Valley Health Systems, Inc. is seeking a Patient Access Representative to welcome patients, collect information, and guide them through check-in processes. You will be the friendly face at the front desk, ensuring accurate data capture and a calm, helpful demeanor.

In this role, you’ll thrive in a fast-paced hospital setting, coordinate with clinical staff, and help patients feel supported from arrival to departure. On-site position with growth opportunities within our care teams.

Qualifications

• High School Graduate or GED required.
• Experience in customer service or healthcare is a plus, but not required—we’ll train you.
• Strong communication and multi-tasking abilities are essential.

Responsibilities

• Assist patients as the first point of contact, ensuring they feel supported and informed.
• Navigate a fast-paced environment while maintaining accuracy and organization.
• Collaborate with doctors, nurses, and staff to deliver a positive patient experience.
• Maintain smooth office operations with composure under pressure.

Skills

Organizational skills

Communication

Customer service

Detail oriented

Education

High School / GED

Job description

Join Our Team as a Patient Access Representative – Where Every Day is a New Opportunity to Make a Difference!

Are you someone who loves helping people, thrives in fast-paced environments, and has a knack for organization? Do you enjoy being the first point of contact in a healthcare setting, making sure patients feel supported and cared for from the moment they walk in the door? If so, we want YOU to join our dynamic team as a Patient Access Representative!

What You'll Do:

• Be the Hero: Assist in delivering exceptional care to our diverse patient base, helping them feel comfortable, informed, and cared for.
• Stay On Your Toes: Keep up with a dynamic, high-energy environment where no two days are alike. Each day presents new challenges and opportunities to shine!
• Teamwork Makes the Dream Work: Collaborate with a fun, close-knit team of doctors, nurses, and medical staff to provide the best patient experience possible.
• Stay Organized: Use your exceptional organizational skills to keep our office running smoothly, all while keeping a cool head under pressure.

What We're Looking For:

• A positive attitude that makes everyone feel welcome – you’re the first impression, so let's make it count!
• Strong communication skills and the ability to multi-task like a rockstar.
• A love for problem-solving, with a keen eye for detail (because details matter!).
• Experience in customer service or healthcare is a plus, but not required—we’ll train you to be the best.
• A heart for helping others.
• High School Graduate/GED required.

Why You’ll Love Working Here:

• A fun, supportive team where we laugh, grow, and celebrate wins together!
• Competitive pay and benefits, including health, dental, vision, and more.
• Room to grow—we love promoting from within and offering opportunities for career advancement.
• A dynamic environment where no two days are ever the same, and you get to make a real difference in people’s lives.

EEO is the Law – Applicants can learn more about our equal opportunity employer status by viewing the federal EEO Know Your Rights poster.

Monday - 8:30 - 5:00
Tuesday - 8:30 - 5:00
Wednesday - 8:30 - 7:30
Thursday - 8:30 - 1:30
Friday - 8:30 - 5:00
Saturday and Sunday on rotation