Patient Access Representative II, PRN , Baptist South

Baptist Medical Center Jacksonville; Jacksonville (FL); On-site; USD 35,000 - 45,000; Part time

Job summary

Baptist Medical Center Jacksonville is hiring a Patient Access Representative II to join their Patient access team. This is a PRN opportunity with full availability required, including nights and weekends. The role involves accurately registering patients, maintaining patient privacy, and ensuring compliance with regulations.

The ideal candidate will have at least 1-2 years of customer service experience, preferably in healthcare or insurance, along with a High School Diploma. The position offers an opportunity to work in a dynamic healthcare environment in Jacksonville, Florida.

Qualifications

• 1-2 years Customer Service Experience required.
• 1-2 years Healthcare experience preferred.
• 1-2 years Insurance experience preferred.

Responsibilities

• Registers patients accurately and efficiently.
• Cross-trained to work in multiple patient access areas.
• Maintains service excellence to patients and visitors.

Skills

Customer Service Experience

Knowledge of State and Federal regulations

Utilization of multiple systems

Education

High School Diploma

Job description

Baptist South is hiring a Patient Access Representative II to join our Patient access team in Jacksonville, FL. This is a PRN opportunity. Full availability required, including nights and weekends.

Responsibilities

• Registers patients accurately and efficiently
• Utilization of multiple systems and interfaces
• Cross-trained to work in multiple patient access areas
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
• Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• Maintains a professional relationship with all clinical and non-clinical team members
• Able to articulate compliance documentation and ensure completion of required patient consent forms
• Maintains patient privacy in accordance with HIPAA guidelines

Experience Requirements

• 1-2 years Customer Service Experience Required
• 1-2 years Healthcare experience Preferred
• 1-2 years Insurance experience Preferred

Education & Credential Requirements

• High School Diploma Required
• Driver's License - DMV

South - Main Building 14550 Old St Augustine Rd Jacksonville, Florida, 32258