Patient Access Representative II, Part-Time, Baptist Nassau

Baptist Health System, Inc.; Jacksonville (FL); On-site; USD 19,000 - 25,000; Part time

Job summary

Baptist Health System, Inc. in Jacksonville, FL is hiring a Patient Access Representative II for a part-time role Sunday through Tuesday, 6:45am to 7:15pm.

The position involves registering patients accurately, using multiple systems, and cross-training to support various patient access areas. You will uphold HIPAA privacy, ensure patient consent forms are completed, and strive for excellent service in face-to-face and telephone interactions.

Qualifications

• 1-2 years of customer service experience.
• 1-2 years of healthcare experience.
• 1-2 years of insurance experience.

Responsibilities

• Registers patients accurately and efficiently.
• Utilizes multiple systems and interfaces.
• Cross-trains to work in multiple patient access areas.
• Maintains service excellence for face-to-face and telephonic encounters.
• Contributes to PAS goals (Collections, Palm Scanning, etc.).
• Complies with HIPAA and related privacy regulations.

Skills

Customer service

Healthcare experience

Insurance experience

Education

High School Diploma

Job description

About Baptist HealthRecognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.Baptist NORTH is hiring a Patient Access Representative II to join our Patient access team in Jacksonville, FL. This is a part-time opportunity Sunday - Tuesday 6:45am - 7:15pm.Patient Access Representative II, Job Responsibilities:Registers patients accurately and efficientlyUtilization of multiple systems and interfacesCross-Trained in order to work in multiple patient access areasMaintains service excellence to patients and visitors for face-to-face and telephonic encountersContributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHOMaintains a professional relationship with all clinical and non-clinical team membersAble to articulate compliance documentation and ensure completion of required patient consent formsMaintains patient privacy in accordance with HIPAA guidelinesExperience Requirements:1-2 years Customer Service Experience Required1-2 years Healthcare experience required1-2 years Insurance experience requiredEducation & Credential Requirements:High School Diploma RequiredPrimary Location:Nassau - Main Building