Vehicle Processing Clerk (Remote - Michigan)

Morley; Lansing (MI); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a detail-oriented Vehicle Processing Clerk to join their remote team. In this entry-level role, you will assist customers in navigating the vehicle repurchase process, ensuring all documentation is handled efficiently. With a focus on customer service, you will communicate with various stakeholders, manage multiple cases, and meet performance metrics. This role offers competitive pay, health benefits, and opportunities for growth within a supportive work environment. If you are a problem solver with a passion for helping others, this position is perfect for you.

Benefits

Health Coverage

Paid Time Off

Wellness Programs

Retirement Plans

Insurance Benefits

Qualifications

• 1+ year of customer service experience required.
• High school diploma or equivalent is mandatory.

Responsibilities

• Communicate with clients and agencies to process vehicle repurchases.
• Handle inbound and outbound communications via phone and email.
• Track case progress through documentation systems.

Skills

Multitasking

Analytical Skills

Problem-solving

Customer Service

Microsoft Office

Education

High School Diploma or Equivalent

Job description

Vehicle Processing Clerk (Remote - Michigan)

Join to apply for the Vehicle Processing Clerk (Remote - Michigan) role at Morley.

Location: Remote - Michigan residents

About The Role

Do you have a keen eye for detail and enjoy problem-solving? Bring your customer service skills and willingness to learn. No auto experience needed! As a remote Vehicle Processing Clerk (Disposition Coordinator) at Morley, you'll assist in returning vehicles to auto manufacturers, ensuring proper documentation and helping customers through a potentially stressful process.

What Can I Expect?

• Tools and support to perform your job effectively and connect with your team.
• A strong vehicle buyback management team with established processes and relationships, providing steady work, benefits, and growth opportunities.

What You'll Do

• Communicate with clients, lien holders, dealerships, and agencies to process vehicle repurchases.
• Handle inbound and outbound communications via phone, email, and mail.
• Secure necessary documentation by contacting relevant parties.
• Track case progress through documentation systems.
• Meet performance metrics and handle multiple cases efficiently.
• Provide timely solutions with a positive attitude across various communication channels.

Skills For Success

• Excellent multitasking, analytical, and problem-solving skills.
• Proficiency in Microsoft Office.

Eligibility Requirements

• High school diploma or equivalent.
• At least one year of customer service experience.
• Ability to work shifts within the center's hours: Monday to Friday, 8 a.m. - 5 p.m. Eastern, with rotational shifts 11 a.m. - 8 p.m..
• Reliable adherence to schedule.

Remote Work Requirements

• Michigan residency.
• High-speed internet connection via Ethernet or landline.
• Distraction-free work environment.

The Remote Experience

Check out this video https://mrly.info/h4b to see what it's like working remotely for Morley.

Why Join Our Morley Family

Enjoy competitive pay, health benefits, and a comprehensive compensation package, including:

• Health coverage, paid time off, wellness programs.
• Retirement plans, insurance, and other financial benefits.

About Morley

We strive to deliver extraordinary experiences through humility, inclusivity, attention to detail, and innovation. We are an Equal Opportunity Employer committed to diversity and inclusion. Reasonable accommodations are available for applicants with disabilities.

Notices

• We use E-Verify for employment eligibility verification.
• Additional legal and privacy notices are available via provided links.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job functions: Management and Manufacturing
• Industries: Administrative and Support Services

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