Patient Access Representative I

SSM Health; St. Louis (MO); In loco; USD 21.000 - 34.000; Part-time

Vantaggi offerti da questo lavoro

Competitive pay and benefits

Career development opportunities

Collaborative team environment

Descrizione del lavoro

SSM Health Saint Louis University Hospital is seeking a Part-time Night Patient Access Clerk to schedule procedures and gather demographic, insurance, and clinical information for patients. This role supports a fast-paced ED environment and requires strong communication and teamwork.

The position emphasizes compassionate patient interactions, accurate data entry, and collaboration with nurses and administration to ensure smooth patient flow and timely admissions.

Competenze

• High School diploma or GED or 10 years of work experience.
• No experience required.

Mansioni

• Gathers information from patient and enters into appropriate database.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
• Coordinates and communicates schedules with staff and patients.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.

Conoscenze

Patient Access

EHR

Healthcare

Customer Service

Formazione

High School diploma/GED or 10 years of work experience

Descrizione del lavoro

It’s more than a career, it’s a calling.

MO-SSM Health Saint Louis University Hospital 1201 Grand

Worker Type:

Regular

Job Highlights:

Join a team where your work matters—every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

Location:

SSM Health – Saint Louis University Hospital *Emergency Department

Schedule:

Part time night position. 11pm - 7:30am, to include every other weekend and two holidays.

Qualifications:

Patient Access, EHR, Healthcare, and Customer Service experience

What Makes This Role Unique

This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same — you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps.

If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding.

Why Join SSM Health

You will be part of a compassionate, mission-driven organization that values your growth and contribution.

We offer:

• Competitive pay and benefits
• Career development opportunities within a large, integrated health system
• Supportive leadership and a collaborative team environment

Bring your heart for service and your talent for communication — and help us make every patient’s experience exceptional.

Job Summary:

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements:

Primary Responsibilities

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

Experience

• No experience required

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• None

Department

8701190033 PAS - SLUH

Work Shift

Night Shift (United States of America)

Scheduled Weekly Hours

24

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

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