Patient Access Representative I

SSM Health; Lake Saint Louis (MO); Presencial; USD 21 000 - 28 000; Tempo integral

Resumo da oferta

SSM Health St. Joseph Hospital - Lake Saint Louis, MO is hiring a Full Time Days Patient Access Representative. Schedule: 7am to 5:30pm, including rotating weekends and holidays.

Location: SSM Health St. Joseph Hospital - Lake Saint Louis, MO This fast-paced role emphasizes teamwork, effective communication, and accurate data entry to schedule procedures and gather demographics, insurance and clinical information.

Qualificações

• Patient access and EHR experience preferred.
• Strong communication and customer service skills.
• High school diploma or 10 years of work experience.
• Experience in healthcare setting is beneficial.

Responsabilidades

• Gathers information from patient and enters into appropriate database.
• Schedules patient procedures efficiently, coordinating with clinical resources.
• Assists with insurance pre-certification/authorization coordination.
• Provides counseling on pre-service requirements and instructions.
• Performs clerical and reception duties related to patient registration.
• Performs other duties as assigned.

Conhecimentos

Patient Access

EHR

Healthcare

Customer Service

Formação académica

High School diploma/GED or 10 years of work experience

Ferramentas

EHR System

Descrição da oferta de emprego

It's more than a career, it's a calling.

MO-SSM Health St. Joseph Hospital - Lake Saint Louis

Worker Type

Regular

Job Highlights

Join a team where your work matters—every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

Full Time Days Patient Access Representative - SSM Health St. Joseph Hospital - Lake Saint Louis, MO

Schedule: 7am - 5:30pm, to include rotating weekends and holidays.

Location: SSM Health St. Joseph Hospital - Lake Saint Louis, MO

Qualifications: Patient Access, EHR, Healthcare, and Customer Service experience

What Makes This Role Unique

This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same — you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps.

If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding.

Why Join SSM Health

You will be part of a compassionate, mission-driven organization that values your growth and contribution. We offer:

• Competitive pay and benefits
• Career development opportunities within a large, integrated health system
• Supportive leadership and a collaborative team environment

Bring your heart for service and your talent for communication — and help us make every patient’s experience exceptional.

Job Summary

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements

Primary Responsibilities

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

EDUCATION

High School diploma/GED or 10 years of work experience

Experience

No experience required

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

None

Department

8701250033 PAS - St. Joseph Hospital West

Work Shift

Day Shift (United States of America)

Scheduled Weekly Hours

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Read our notice of non-discrimination