Patient Access Representative

SSM Health; Wisconsin; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Parental Leave

Flexible Payment Options

Upfront Tuition Coverage

Job summary

SSM Health BH Treffert Studio in Wisconsin is seeking a patient scheduling professional to accurately schedule procedures and gather demographic, insurance and clinical information.

The role involves coordinating schedules, assisting with insurance pre-certification, counseling patients on requirements, and handling registration tasks within a 40-hour work week on day shifts.

Qualifications

• High school diploma or 10 years of work experience.
• One year experience in similar roles.
• Ability to gather patient demographics and insurance details.

Responsibilities

• Gathers information from patient and enters into appropriate database.
• Schedules patient procedures efficiently and coordinates schedules.
• Assists with insurance pre-certification/authorization.
• Counsels patients on pre-service requirements and instructions.
• Performs registration and clerical duties.
• Identifies process improvements and participates in plans.
• Works on special projects as needed.
• May review the work of others.
• Performs other duties as assigned.

Skills

Patient communication

Organizational skills

Education

High School diploma/GED

10 years of work experience

Tools

Medical scheduling software

Database entry

Job description

It’s more than a career, it’s a calling.

WI-SSM Health BH Treffert Studio

Worker Type:

Regular

Job Highlights:

Schedule will be:

Monday 9 - 5pm

Tuesday 10 - 6pm

Wednesday 9 - 5pm

Thursday 11 - 7pm

Friday 10 - 6pm

Job Summary:

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient’s time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Identifies process improvement opportunities and participates in improvement plans.
• Works on special projects as needed.
• May review the work of others.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

EXPERIENCE

• One year experience

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

• None

Department:

8455000038 BEHAV HEALTH OP ADMIN

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay(fees may apply)before payday.

• Upfront Tuition Coverage :we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status , or any other characteristic protected by applicable law. Click here to learn more.