Patient Access Representative (F)

SSM Health; Madison (WI); On-site; USD 19,000 - 28,000; Part time

Job summary

SSM Health Dean Medical Group in Madison, WI is hiring a part-time Patient Access Representative. This role is 0.6 FTE (24 hours/week) with a daytime schedule; you will serve as a key contact for patients, providers and referral sources, coordinating referrals and ensuring timely access to care.

You will gather demographics, insurance and clinical information, perform registration clerical tasks, and help pre-certification activities.

Qualifications

• High School diploma/GED or 10 years of work experience.
• No experience required.

Responsibilities

• Gathers information from patient and enters into appropriate database.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

Education

High School diploma/GED or 10 years of work experience

Job description

It’s more than a career, it's a calling.

WI-SSM Health Dean Medical Group 1821 S Stoughton Rd

Worker Type

Regular

Job Highlights

Join a team where your work maters - every moment, every patient, every community. At SSM health, you'll be empowered to grow, supported to thrive and inspired to make a lasting impact.

In this role, as a Patient Access Representative you will serve as a key point of contact for patients, providers, and referral sources, coordinating referrals, verifying information, and helping ensure patients receive timely access to care.

Department: S. Stoughton Rd and other surrounding area SSM locations

Schedule

Part-time .6/24-hours, variable schedule from 630am -7pm, could be any hours during those times.

Job Summary

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements

Primary Responsibilities

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

Education

• High School diploma/GED or 10 years of work experience

Experience

• No experience required

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• None

Department

5920840164 WRO Frontline Resource Staff

Work Shift

Day Shift (United States of America)

Scheduled Weekly Hours

24

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.