Patient Access Representative I

Medical University of South Carolina; Orangeburg (SC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Patient Access Services Representative to deliver exceptional customer service while managing patient accounts for billing. This role is vital in ensuring accurate registration and payment arrangements, contributing to the financial success of the hospital and clinic services. If you thrive in a dynamic environment and enjoy assisting patients, this position offers a rewarding career path where you can make a difference in people's lives. Join a team that values enthusiasm and energy in the workplace!

Qualifications

• 1 year of customer service experience required.
• Ability to interpret financial procedures preferred.

Responsibilities

• Provide high-level customer service for patient registration.
• Verify payment methods and patient information.

Skills

Customer Service

Financial Procedures Interpretation

Education

High School Diploma or GED

Tools

Hospital Information Systems

Word Processing Software

Job description

Job Description Summary

The Patient Access Services Representative reports to the Patient Access Services Supervisor. Under general supervision, this role provides high-level customer service while facilitating accurate and timely registration, verifying, and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services. Responsibilities include reviewing and verifying all payment methods (insurance, self-pay, agency) and patient/insurance information. The role involves working with patients to set up payment arrangements and to arrange or apply for assistance programs. Additionally, the representative assists in collecting copayments and deductibles and resolves basic billing inquiries.

Additional Job Details

• High school diploma or equivalent (GED), with 1 year of customer service experience.
• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems or word processing preferred.

If you enjoy working with energetic and enthusiastic individuals, you will find a rewarding career with us!

Equal Opportunity Employer Statement

The Medical University of South Carolina is an Equal Opportunity Employer. We do not discriminate based on race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other protected status under applicable laws. All qualified applicants are encouraged to apply and will be considered based on qualifications, merit, and business needs.

We participate in the federal E-Verify program to confirm the identity and employment authorization of all new hires. For more information about E-Verify, visit: http://www.uscis.gov/e-verify/employees