Patient Access Representative I

Sentara Healthcare Inc; Norfolk (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking healthcare organization as a Patient Access Representative, where you will play a crucial role in patient registration for the Emergency Department and other areas. This position offers a dynamic work environment, allowing you to collaborate with both clinical and non-clinical staff to ensure exceptional patient care. With opportunities for advancement to roles such as Patient Access Rep II/III or Team Leader, your career can thrive in this supportive atmosphere. Enjoy a generous sign-on bonus and be part of a team that values collaboration and dedication to patient service.

Benefits

Up to $1,500 Sign-On Bonus for Qualified Candidates

Qualifications

• 2 years of customer service experience or data entry required.
• High school diploma or equivalent is essential.

Responsibilities

• Identify patients and collect demographic and insurance information.
• Admit patients and work with clinical and non-clinical staff.

Skills

Customer Service

Data Entry

Insurance Verification

Keyboarding

Education

High School Graduate or Equivalent

Associate or Bachelor’s Degree

Job description

As a Patient Access Rep with Sentara, you will work in Patient Registration for the Emergency Department and/or various registration areas of the hospital. This position's primary duties include positively identifying the patient, collecting demographic and insurance information, and admitting the patients. This role allows you to work with both clinical and non-clinical staff. If you desire, there are promotional opportunities such as Patient Access Rep II/III, Team Leader, and Team Coordinator. You will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.

Click here to hear Jasmine tell us about a day in the life of a Patient Access Representative with Sentara Health.

Up to $1,500 Sign-On Bonus for Qualified Candidates!

Education:
HS - High School Grad or Equivalent

Certification/Licensure:
No specific certification or licensure requirements

Experience:

• 2 years of Customer Service and/or Data Entry
• Associate or bachelor’s degree in lieu of two years of experience
• Proficiency in Keyboarding

Keywords: Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical