Patient Access Representative - FT/Evenings - Mercy Jefferson

Mercy; Festus (MO); Sur place; USD 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

Paid time off

Résumé du poste

Mercy Hospital Jefferson in Festus, MO, seeks a Patient Access Representative to greet patients in the Emergency Department and handle duties with compassion and accuracy. This full-time role emphasizes the Mercy Service Standards and cross-location coordination with Farmington, MO as needed.

The position requires 1-3 years of clerical experience, high school diploma, and strong communication skills to support insurance processing and patient data entry in a fast-paced clinical environment.

Qualifications

• Education: High School Diploma.
• Experience: 1-3 years clerical preferred. Experience with medical terminology and insurance plans preferred.

Responsabilités

• Be the first point of contact for patients with a courteous and professional demeanor.
• Assist with data entry, scheduling and insurance verification in the ED setting.

Connaissances

Communication

Customer service

Organizational skills

Attention to detail

Multitasking

Formation

High School Diploma

Outils

Hospital information systems

10-key calculator

Computer keyboard proficiency

Description du poste

Find your calling at Mercy!
The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy Service Standards.

Find your calling at Mercy!
The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy Service Standards.

Position Details

Additional Job Description

Location

Mercy Hospital Jefferson - Emergency Department
1400 US Highway 61,
Festus, MO 63028
This is a float position between Festus, MO and Farmington, MO

Hours/Schedule

Full-Time
Days
Premium Pay for working in the ED!!

Qualifications

Education: High School Diploma
Experience: 1-3 years clerical experience preferred. Experience with medical terminology and insurance plans preferred.

Minimum Skills, Knowledge And Ability Requirements

• Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
• Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
• Strong organizational skills; attention to detail.
• Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
• Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.

Physical Requirements

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

• From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.