Patient Access Representative - FT/Evenings - Mercy Jefferson ED

MHM Support Services; Festus (MO); On-site; USD 32,000 - 54,000; Full time

Job summary

Mercy Hospital Jefferson in Festus, MO is hiring an ED clerical associate. Location is Mercy Hospital Jefferson - Emergency Department, Festus, MO. This full-time evening position comes with premium pay for ED work and eligibility for evening differential.

Education required is a High School Diploma; 1–3 years clerical experience and familiarity with medical terminology and insurance plans are preferred. The role requires strong communication (oral and written), excellent telephone etiquette,

Qualifications

• Effective oral and written communication required.
• Able to establish positive relationships with patients, physicians, staff, and insurers.
• Strong organizational skills and attention to detail.

Skills

Oral and written communication

Telephone etiquette

Interpersonal relationships

Organizational skills

Work under pressure

Attention to detail

Computer systems

10-key calculator

Education

High School Diploma

Tools

Computer systems

10-key calculator

Job description

Position Details:

Location Mercy Hospital Jefferson - Emergency Department 1400 US Highway 61, Festus, MO 63028

Hours/Schedule Full-Time Evenings Premium Pay for working in the ED!! Evening Differential Eligible!!

Education: High School Diploma

Experience: 1-3 years clerical experience preferred. Experience with medical terminology and insurance plans preferred.

Minimum skills, knowledge and ability requirements:

• Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
• Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
• Strong organizational skills; attention to detail.
• Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
• Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.

Physical Requirements:

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.