HIM Technician 3 (H) - UHealth SoLé Mia

University of Miami; North Miami (FL); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated HIM Technician 3 to join their innovative team. This full-time remote role offers an exciting opportunity to contribute to high-quality academic medicine in North Miami. The successful candidate will be responsible for processing release of information requests, ensuring accuracy and compliance with regulatory standards. With a focus on patient confidentiality and customer service, you will work collaboratively with various departments to support patient access to medical records. Join a forward-thinking organization that values your contributions and offers a competitive salary and comprehensive benefits package.

Benefits

Medical insurance

Dental insurance

Tuition remission

Comprehensive benefits package

Qualifications

• 5+ years of relevant experience in health information management.
• Strong customer service and communication skills are essential.

Responsibilities

• Process release of information requests accurately and efficiently.
• Maintain confidentiality and ensure compliance with regulatory requirements.

Skills

Interpersonal skills

Organizational skills

Analytical skills

Multitasking skills

Customer service skills

Attention to detail

Decision-making

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

The University of Miami UHealth at SoLé Mia opening September 2025, will bring high-quality academic medicine to North Miami, Aventura, and surrounding communities. Our expert team of physicians and staff will represent a wide range of specialties, including NCI–designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number one eye hospital in the nation. UHealth at SoLé Mia will also deliver the latest in urologic treatments from the renowned Desai Sethi Urology Institute as well as top-notch care from UHealth’s nationally ranked neurology and neurosurgery programs.

The University of Miami/UHealth Health Information Management - UHealth SoLéMia has an exciting opportunity for a full-time HIM Technician 3 (H) to work remotely.

CORE JOB FUNCTIONS

• Creates, processes, and fulfills release of information requests as assigned with a high level of accuracy.
• Participates in workflows to prioritize requests by requestor type to ensure internal departmental deadlines are met.
• Follows processes and methods to ensure fulfillment of routine and non-routine disclosures in accordance with regulatory requirements. Recognizes deficiencies within a record and/or sensitive information to ensure records are not inappropriately released. Reviews patient FYI flags and chart advisories as appropriate.
• Processes release of information requests efficiently and accurately by selecting components of the medical records that are commonly requested (e.g., history and physical, operative report, and/or discharge summary).
• Applies critical analysis of advanced care planning documentation (healthcare surrogate and/or living wills) to support patient preferences for end-of-life care and integration within the patient’s medical record.
• Assigns documentation to the correct patient, encounter level, document type, physician, and location in the medical record.
• Ensures high level confidentiality processes with the ability to communicate to patients and/or representatives ways to gain access to their medical information, which may include collaboration with other departments such as the Central Business Office, Patient Access, Information Technology, and internal clinical teams.
• Achieves and maintains departmental quality and productivity expectations.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

• High School diploma or equivalent.
• Minimum 5 years of relevant experience.
• Interpersonal, organizational, analytical, and multitasking skills.
• Ability to maintain strong, positive customer service relationships under pressure and to communicate effectively with patients, medical staff, and customers.
• Ability to make decisions, exercise independent judgement, and work independently with limited supervision.
• Ability to handle difficult and stressful situations with professional composure.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.
• Ability to work independently and/or in a collaborative environment.
• Proficiency in Microsoft Office applications.

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status: Full time

Employee Type: Staff

Pay Grade: H4