Patient Access Representative (100226.5) FULL TIME

Colonial Group; Hamilton (MT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Bitterroot Health in Hamilton, Montana is seeking a Patient Access Representative to welcome patients at our clinics. You will schedule appointments, verify coverage, register patients, and manage referrals to ensure smooth, compassionate care from the moment a patient enters our doors.

The role emphasizes clear communication, calm multitasking, and a commitment to excellent service while handling insured and self-pay scenarios and maintaining privacy.

Qualifications

• High school diploma or GED required; medical terminology courses a plus.
• 2+ years in a hospital or physician office preferred.
• Prior experience in scheduling, patient accounts, unit clerk, or MA roles a bonus.
• Familiarity with registration and billing processes preferred.

Responsibilities

• Schedule appointments and verify insurance.
• Register patients and manage referrals.
• Handle phone calls and point-of-service collections.
• Maintain accurate records and protect patient privacy.
• Support financial outcomes and patient satisfaction.

Skills

Strong communicator

Calm under pressure

Multitasking

Customer-service orientation

Education

High school diploma or GED

Medical terminology courses

Job description

Patient Access Representative - Join Us in Beautiful Hamilton, Montana!

Are you passionate about helping others and thrive in a fast-paced, people-centered environment? Bitterroot Health is looking for a dedicated Patient Access Representative (PAR) to be the welcoming face of our medical clinics in the stunning Bitterroot Valley.

This is more than just a job - it's a chance to make a meaningful difference in the lives of patients while enjoying the natural beauty and charm of Hamilton, Montana.

What You'll Do

As a Patient Access Representative, you'll be a key player in ensuring smooth, efficient, and compassionate care from the moment a patient walks through our doors. Your responsibilities will include:

• Scheduling appointments and verifying insurance
• Registering patients and managing referrals
• Handling phone calls and point-of-service collections
• Maintaining accurate records and protecting patient privacy
• Supporting financial outcomes and patient satisfaction

What We're Looking For

We're seeking someone who is:

• A strong communicator - both in person and in writing
• Calm under pressure and great at multitasking
• Friendly, professional, and committed to excellent service

Minimum Qualifications

• Education: High school diploma or GED required; medical terminology courses a plus
• Experience:
• 2+ years in a hospital or physician office preferred
• Prior experience in scheduling, patient accounts, unit clerk, or MA roles a bonus
• Familiarity with registration and billing processes preferred

Schedule & Benefits

Schedule: Full-time, 36 hours/week

Benefits: Eligible for our full-time benefits package, including health insurance, retirement plans, paid time off, and more!