Patient Access Representative (092126.6) FULL TIME

Bitterroot Health; Hamilton, Northern (MT, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Bitterroot Health in Hamilton, Montana, invites applications for a Patient Access Representative to greet patients and coordinate care from the front desk. You'll handle scheduling, verify insurance, register patients, and support referrals in a friendly, professional manner.

This full-time position offers benefits and a chance to contribute to patient satisfaction while working in a small-town healthcare setting with the surrounding natural beauty of the Bitterroot Valley.

Qualifications

• High school diploma or GED required; medical terminology a plus
• 2+ years in hospital or physician office preferred
• Experience in scheduling, patient accounts, unit clerk, or MA roles a bonus
• Familiarity with registration and billing processes preferred

Responsibilities

• Scheduling appointments and verifying insurance
• Registering patients and managing referrals
• Handling phone calls and point-of-service collections
• Maintaining accurate records and protecting patient privacy
• Supporting financial outcomes and patient satisfaction

Skills

Strong communication

Multitasking

Customer service

Education

High school diploma or GED

Job description

Patient Access Representative - Join Us in Beautiful Hamilton, Montana!

Are you passionate about helping others and thrive in a fast-paced, people-centered environment? Bitterroot Health is looking for a dedicated Patient Access Representative (PAR) to be the welcoming face of our medical clinics in the stunning Bitterroot Valley.

This is more than just a job- it's a chance to make a meaningful difference in the lives of patients while enjoying the natural beauty and charm of Hamilton, Montana.

What You'll Do

As a Patient Access Representative, you'll be a key player in ensuring smooth, efficient, and compassionate care from the moment a patient walks through our doors. Your responsibilities will include:

• Scheduling appointments and verifying insurance
• Registering patients and managing referrals
• Handling phone calls and point-of-service collections
• Maintaining accurate records and protecting patient privacy
• Supporting financial outcomes and patient satisfaction

What We're Looking For

We're seeking someone who is:

• A strong communicator - both in person and in writing
• Calm under pressure and great at multitasking
• Friendly, professional, and committed to excellent service

Minimum Qualifications:

• Education: High school diploma or GED required; medical terminology courses a plus
• Experience:
• 2+ years in a hospital or physician office preferred
• Prior experience in scheduling, patient accounts, unit clerk, or MA roles a bonus
• Familiarity with registration and billing processes preferred

Schedule & Benefits

Schedule:

Full-time, 40 hours/week

Benefits:

Eligible for our full-time benefits package, including health insurance, retirement plans, paid time off, and more!