Patient Access Representative (090426.3) FULL TIME

Bitterroot Health; Hamilton, Northern (MT, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full benefit package

Job summary

Bitterroot Health in Montana is seeking a Patient Access Representative (Full Time) to welcome patients, register visits, schedule appointments, and route inquiries efficiently. You will be the first point of contact, ensuring accurate demographic and insurance information while guiding patients through the intake process.

Qualifications include a high school diploma or GED, strong verbal and written communication, and prior scheduling or billing knowledge.

Qualifications

• High school diploma or GED required.
• Effective communication both orally and in writing.
• Experience in hospital scheduling or medical office settings preferred.

Responsibilities

• Provide patient access at the front desk, scheduling, and registration.
• Manage patient accounts and billing knowledge is preferred.
• Collaborate with clinical and administrative staff to ensure smooth patient flow.

Skills

Effective communication skills

Multi-tasking under pressure

Strong phone etiquette

Education

High school diploma or GED

Courses in medical terminology beneficial

Job description

Patient Access Representative (090426.3) FULL TIME

Job Description

Posted Friday, September 4, 2026 at 8:00 AM

Are you ready to work where breathtaking mountain views meet exceptional care?

At Bitterroot Health, we combine the beauty of Montana's Bitterroot Valley with our commitment to high-quality, personalized healthcare.

As the largest employer in Ravalli County, Bitterroot Health is deeply woven into the fabric of the Bitterroot Valley, offering accessible care and building lasting relationships with our neighbors.

Located in Montana’s scenic Bitterroot Valley between the Bitterroot and Sapphire Mountains, we offer rewarding careers paired with an exceptional outdoor lifestyle. Enjoy top-rated schools, a safe, family-friendly community, and year-round recreation including hiking, fishing, skiing, biking, and access to nearby rivers, trails, and lakes in one of Montana's most stunning regions.

Our Employee Connections & Wellness Team is dedicated to supporting our staff by providing resources and activities that promote occupational, physical, emotional, social, and inclusionary well-being. We believe that your happiness is key to success, which is why we also host regular employee gatherings to foster community and connection.

Grow with us! From tailored pathway training in nursing, laboratory, and surgical departments to scholarships and tuition reimbursement, we are invested in your success.

Join a team recognized for excellence! See for yourself HERE ! Named a 2025 top 20 in the nation Critical Access Hospital by the National Rural Health Association. Voted 'Bitterroot’s Best Employer' in 2022 and 2023, we were also honored as the #1 Employer of Choice for large companies in Montana in 2023.
If you're passionate about making a difference in healthcare while enjoying the unmatched beauty of Montana, Bitterroot Health is the place for you. Discover the rewarding career you deserve—

Minimum Qualifications:

Education

• High school diploma or GED required
• Courses in medical terminology beneficial

Experience

• Minimum two years hospital/physician office experience preferred
• Prior scheduling, patient accounts, unit clerk, or medical assistant experience preferred
• Ability to communicate effectively both orally and with written word
• Previous registration and billing knowledge preferred
• Ability to work under time pressure while interacting in a helpful, courteous manner with a high degree of patient contact
• Demonstrated ability to multi-task between heavy phone volume, multiple computer systems, and frequent interruptions; must have the ability to handle ongoing face-to-face contact with patients and staff while functioning in a busy medical office environment with limited workspace
• Effective at adjusting to change, prioritizing duties, handling stress, and communicating face-to-face with employees, patients, and physicians when necessary

Schedule: Full-time, 40 hours/week
Benefits: This position is eligible for the full benefit package