Patient Access Representative

Community Health Center of Cape Cod; Teaticket (MA); On-site; USD 40,000 - 52,000; Full time

Job summary

The Community Health Center of Cape Cod in Massachusetts is seeking a patient access specialist to verify demographics and insurance information, register new and existing patients, and support efficient clinic flow.

The ideal candidate has 2+ years in outpatient settings with insurance verification experience, strong communication and attention to detail, and solid computer literacy; bilingual skills are a plus.

Qualifications

• 2+ years in an outpatient setting with insurance verification experience.
• Strong communication, attention to detail, and computer literacy are required.
• Bi-lingual skills are a plus.

Responsibilities

• Verifying demographic and insurance information to register and welcome patients.
• Collecting co-pays, reconciling payments, and assisting with scheduling appointments.
• Providing superior customer service to ensure smooth flow of services and patient satisfaction.

Skills

Insurance verification

Customer service

Scheduling

Computer literacy

Job description

Responsibilities include:Verifying accurate demographic and insurance information to register and welcome new and existing patients.Collecting co-pays, reconcile payments and assist with scheduling appointments.Providing superior customer service to ensure flow of services and patient satisfaction.Ideal candidate will have 2 years+ working in an outpatient setting and be familiar with the insurance verification process.Strong communication skills, attention to detail as well as demonstrated computer literacy required.Bi-lingual skills a plus!