Patient Access Rep I

Community Health Center of Cape Cod; Mashpee (MA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Career ladders for learning and growth

Job summary

Community Health Center of Cape Cod is seeking a Patient Access Representative to serve as the first point of contact for patients. You will verify demographics and insurance, collect co-pays, and assist with new patient enrollment.

You will support scheduling, communications, and documentation for clinical teams onsite. The ideal candidate brings 2+ years in outpatient settings, strong communication, attention to detail, and computer literacy; bilingual skills are a plus.

Qualifications

• Two years plus experience in an outpatient setting or similar environment.
• Familiar with the insurance verification process and patient intake procedures.
• Strong communication and interpersonal skills; detail-oriented and computer literate.

Responsibilities

• Greet patients and caregivers and verify demographic and insurance information.
• Collect co-pays, reconcile payments, and assist with new patient enrollment and education.
• Support clinical teams with scheduling, patient communications, and documentation.

Skills

Customer service

Communication skills

Attention to detail

Computer literacy

Bi-lingual

Job description

Patient Access Representatives serve as the first point of contact for CHC patients, ensuring high patient satisfaction and experience in coordinating flow of services.Responsibilities include:Welcoming patients and caregivers, verifying accurate patient demographic and insurance eligibility information.Collecting co-pays, reconciling payments and assisting with new patient enrollment and education to Health Center services.Supporting clinical teams as needed with scheduling, patient communication and documentation.Qualifications:Ideal candidate will have 2 years+ working in an outpatient setting and be familiar with the insurance verification process.Strong communication skills, attention to detail as well as demonstrated computer literacy required.Available to work onsite from 8am-4pm or 10am-6pm.Bi-lingual skills a plus!The CHC offers established career ladders for continued learning, growth and advancement within our organization!