Patient Access Representative

Anaheim Regional Medical Center; Riverside (CA); On-site; USD 38,000 - 48,000; Full time

Job summary

Anaheim Regional Medical Center is seeking a Patient Access Representative to accurately collect and input demographic and insurance information for patients across hospital, ER and outpatient departments. You will greet patients with a courteous, professional demeanor and coordinate with multiple departments to ensure smooth admissions.

Responsibilities include pre-registering patients, scanning documents, entering admissions orders, collecting deposits and co-pays, and notifying Financial

Qualifications

• 1 year hospital or medical office/clinic experience preferred.
• Knowledge of medical terminology required.
• Ability to type with accuracy.
• High school diploma or GED required.
• Bilingual preferred.
• Ability to interpret various instructions.
• Ability to solve practical problems with limited standardization.

Responsibilities

• Input demographic and insurance information accurately for patients across hospital, ER and outpatient departments.
• Pre-register patients and record information; scan required documents.
• Enter orders for admissions and ancillary services as rendered.
• Notify Financial Advocates of self-pay or uninsured patients; communicate with outside physician offices and multiple departments.
• Record information into computer systems and manage deposits, co-pays, and balances.

Skills

Typing with accuracy

Medical terminology

Problem solving

Communication

Bilingual (preferred)

Education

High school diploma or GED

Job description

Overview

Patient Access Representative demonstrates the ability to accurately input demographic and insurance information for patients admitted to the Hospital, Emergency Department and Outpatient Departments. Acknowledge consumers promptly and in a courteous manor, while maintaining a high level of professionalism and customer service to all we serve. Communicate with multiple departments, including outside physician offices, collection of deposits, co-pays and balances. Notify Financial Advocates of ay self-pay or uninsured patients. Records information into computer, scans required documents, pre-registers patients as scheduled. Enters orders for specific ancillary or admissions as rendered.

Qualifications

• - 1 year experience in a hospital or medical office/clinic or business office, previous Admitting experience preferred.
• - Knowledge of medical terminology.
• - Ability to type with accuracy.
• - High school diploma or general education degree (GED) required.
• - Bilingual preferred.
• - Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.