Patient Access Representative

AHMC Healthcare; Riverside (CA); In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

AHMC Healthcare Inc. is seeking a Patient Access Representative to accurately input demographic and insurance information for patients admitted to the Hospital, Emergency Department and Outpatient Departments. The role requires courteous, professional interaction with patients and coordination with multiple departments.

The position involves pre-registering patients, scanning documents, and assisting with deposits, co-pays, and balances while facilitating smooth admissions and registrations.

Competenze

• Knowledge of medical terminology.
• Ability to type with accuracy.
• Bilingual preferred.

Mansioni

• Input demographic and insurance information for patients admitted to Hospital, ED and Outpatient Departments.
• Acknowledge consumers promptly and courteously while maintaining professionalism and customer service.
• Communicate with multiple departments, including outside physician offices, and collect deposits, co-pays and balances.
• Notify Financial Advocates of self-pay or uninsured patients.

Conoscenze

Medical terminology

Typing accuracy

Bilingual preferred

Formazione

High school diploma or GED

Descrizione del lavoro

Overview

Patient Access Representative demonstrates the ability to accurately input demographic and insurance information for patients admitted to the Hospital, Emergency Department and Outpatient Departments. Acknowledge consumers promptly and in a courteous manor, while maintaining a high level of professionalism and customer service to all we serve. Communicate with multiple departments, including outside physician offices, collection of deposits, co-pays and balances. Notify Financial Advocates of ay self-pay or uninsured patients. Records information into computer, scans required documents, pre-registers patients as scheduled. Enters orders for specific ancillary or admissions as rendered.

Qualifications

• 1 year experience in a hospital or medical office/clinic or business office, previous Admitting experience preferred.
• Knowledge of medical terminology.
• Ability to type with accuracy.
• High school diploma or general education degree (GED) required.
• Bilingual preferred.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.