Patient Access Representative

Ascension; Schaumburg (IL); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement plan

PTO & holidays

Tuition assistance

Employee assistance program

Parental leave

Legal & pet insurance

Transportation savings

Descripción de la vacante

Ascension is seeking a Patient Registration Clerk at the Schaumburg Outpatient Center to coordinate scheduling and handle front-desk registration with accuracy and care.

You will collect demographic, insurance, and clinical information, communicate clearly with patients and staff, and support pre-service workflow including insurance authorizations. This role offers a full-time schedule in a supportive, mission-driven health system.

Formación

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Licensure/certification can be used in lieu of education or experience, if applicable.

Responsabilidades

• Coordinate patient scheduling for procedures with accuracy and efficient use of time and resources.
• Perform front-desk and registration duties, collecting and entering demographic, insurance, and clinical information.
• Resolve scheduling and procedural issues by identifying resources and maintaining clear communication with patients and staff.
• Support pre-service processes by coordinating insurance authorizations and providing patients with clear instructions.

Conocimientos

Front desk coordination

Patient scheduling

Communication

Educación

High School diploma equivalency or 1 year experience

Descripción del empleo

• Coordinate patient scheduling for prescribed procedures, ensuring accuracy and efficient use of time and clinical resources.
• Perform front-desk and registration duties, including collecting and entering demographic, insurance, and clinical information into appropriate systems.
• Resolve scheduling and procedural issues by identifying appropriate resources and maintaining clear communication with patients, participants, and staff.
• Support pre-service processes by coordinating insurance authorizations and providing patients with clear instructions and guidance.

Your future role at a glance

• Location: Schaumburg, Illinois
• Facility: Ascension Outpatient Center
• Department: Patient Registration
• Schedule: Rotating shift l Full-time

How you’ll make an impact in this role

• Coordinate patient scheduling for prescribed procedures, ensuring accuracy and efficient use of time and clinical resources.
• Perform front-desk and registration duties, including collecting and entering demographic, insurance, and clinical information into appropriate systems.
• Resolve scheduling and procedural issues by identifying appropriate resources and maintaining clear communication with patients, participants, and staff.
• Support pre-service processes by coordinating insurance authorizations and providing patients with clear instructions and guidance.

Education

What minimum requirements you’ll need

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

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