Patient Access Representative

Reading Hospital; Reading (Berks County); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Generous time off

Tuition assistance

Comprehensive benefits

Tower Advance Pay

Employee Assistance Program

Retirement Savings

Life Insurance

Job summary

Reading Hospital is seeking a Part-Time Patient Access Representative to join our care team. You will handle patient registration, scheduling, customer service, and clerical support, while ensuring accurate insurance information and smooth front-desk operations.

Responsibilities include processing preauthorization requests, collecting copays and balances, and scanning documents into the EMR system. The role emphasizes teamwork, strong communication, and attention to detail in a fast-paced

Qualifications

• High school diploma or GED required; relevant experience may be considered in lieu of education.
• Relevant experience in patient access or clerical roles preferred.
• Strong computer and software skills essential for the role.

Responsibilities

• Is responsible for patient registration, scheduling, customer service and clerical support
• Accepts, records and verifies insurance information
• Processes preauthorization requests
• Collects copays and account balance payments
• Scans documents into EMR

Skills

Computer skills

Customer service

Detail oriented

Excellent communications

Interpersonal skills

Clerical skills

Medical terminology

Microsoft Office

Multi-line phone

Multitasking

Organizational skills

Teamwork

Education

High School Diploma or GED

Relevant experience considered in lieu of education

Job description

• Is responsible for patient registration, scheduling, customer service and clerical support
• Accepts, records and verifies insurance information
• Collects copays and account balance payments
• Scans documents into EMR

Job Summary

Part-Time role with varied shifts.

The Patient Access Representative

• Is responsible for patient registration, scheduling, customer service and clerical support
• Accepts, records and verifies insurance information
• Processes preauthorization requests
• Collects copays and account balance payments
• Scans documents into EMR

Qualifications

Education Requirements

• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• Relevant experience is preferred

Required Skills

• Computer Skills to include use and navigation
• Customer Service Skills
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Medical Terminology
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Multitasking
• Organizational Skills
• Strong Team Player

Benefits

• Generous time off, tuition assistance, and comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!

Tower Health's Culture of Belonging and Inclusion

At Tower Health, building a culture of belonging is written into our organizational strategic goals. We understand that fulfilling our vision to proactively advance healthier communities requires a workplace culture that fosters inclusion, belonging, and respect; a workforce committed to equitable access to care; and a shared purpose of providing health and healing to all in need. Join us in our mission to deliver an outstanding Tower Experience for all.
Tower. You Belong Here.