Patient Access Representative

Tower Health; Reading (Berks County); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Generous time off

Tuition assistance

Comprehensive benefits

Tower Advance Pay

Employee Assistance Program

Retirement Savings Plan

Life Insurance

Job summary

Tower Health is seeking a Part-Time Patient Access Representative in Reading to handle patient registration, scheduling, and customer service with clerical support. The role includes verifying insurance information, processing preauthorizations, collecting copays, and scanning documents into the EMR.

The position requires strong computer, communication, and multitasking skills, plus a detail-oriented, team-focused mindset. Generous benefits and flexible hours accompany this role.

Qualifications

• High School Diploma or GED required, or relevant experience may be considered in lieu of education.
• Relevant experience preferred.
• Strong communication, customer service and clerical skills.
• Proficient in Microsoft Office applications and basic computer tasks.

Responsibilities

• Register patients and schedule appointments; provide excellent customer service and clerical support.
• Accept, record and verify insurance information.
• Process preauthorization requests.
• Collect copays and account balance payments.
• Scan documents into EMR.

Skills

Customer Service Skills

Detail Oriented

Excellent Communications Skills

Excellent Interpersonal Skills

General Clerical Skills

Medical Terminology

Microsoft Office Applications

Multi Line Telephone Operational

Multitasking

Organizational Skills

Strong Team Player

Computer Skills/ navigation

Education

High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Tools

Microsoft Office

Job description

Job Summary

*Part-Time role with varied shifts.

The Patient Access Representative:

• Is responsible for patient registration, scheduling, customer service and clerical support
• Accepts, records and verifies insurance information
• Processes preauthorization requests
• Collects copays and account balance payments
• Scans documents into EMR

#READ

Qualifications

Education Requirements

• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• Relevant experience is preferred

Required Skills

• Computer Skills to include use and navigation
• Customer Service Skills
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Medical Terminology
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Multitasking
• Organizational Skills
• Strong Team Player

Benefits

• Generous time off, tuition assistance, and comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!

Education Requirements

• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• Relevant experience is preferred

Required Skills

• Computer Skills to include use and navigation
• Customer Service Skills
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Medical Terminology
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Multitasking
• Organizational Skills
• Strong Team Player

Benefits

• Generous time off, tuition assistance, and comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!

*Part-Time role with varied shifts.

The Patient Access Representative:

• Is responsible for patient registration, scheduling, customer service and clerical support
• Accepts, records and verifies insurance information
• Processes preauthorization requests
• Collects copays and account balance payments
• Scans documents into EMR

#READ