Patient Access Technician

South-Sunflower-County-Hospital; Indianola (MS); On-site; USD 32,000 - 46,000; Full time

Job summary

South-Sunflower-County-Hospital in Mississippi is seeking a Patient Access Technician to ensure a smooth arrival experience. You will register patients, verify demographics and insurance data, and collect financial responsibilities, supporting accurate billing and compliant processes.

The role requires a high school diploma, strong attention to detail, excellent communication, and proficiency with EHR and billing software.

Qualifications

• High school diploma or equivalent required.
• Experience in patient registration, medical office, or healthcare administration is a plus.
• Proficiency with EHR and billing software; strong data-entry and attention to detail.

Responsibilities

• Register patients for hospital and clinic services accurately and efficiently.
• Verify patient demographics and insurance information to ensure data integrity.
• Obtain copies of insurance cards and valid identification from patients.
• Verify insurance eligibility and benefits to facilitate smooth billing processes.
• Identify authorization or referral requirements and route issues appropriately.
• Collect and document patient financial responsibilities prior to or at the time of service.
• Support the collection of required documentation to ensure compliance and accuracy.
• Collaborate with clinical and administrative staff to resolve registration or insurance issues.

Skills

Attention to detail

Communication skills

Confidentiality

EHR systems

Billing software

Insurance verification

Multitasking

Healthcare administration

Education

High school diploma or equivalent

Tools

EHR software

Billing software

Job description

Description

Patient Access Technician

Join our healthcare team as a Patient Access Technician, where you will play a vital role in ensuring a seamless experience for our patients from the moment they arrive. This position offers an excellent opportunity to contribute to high-quality patient service while supporting accurate billing processes. We are seeking detail-oriented and compassionate individuals committed to delivering exceptional patient care and administrative support.

Key Responsibilities

• Register patients for hospital and/or clinic services accurately and efficiently.
• Verify patient demographics and insurance information to ensure data integrity.
• Obtain copies of insurance cards and valid identification from patients.
• Verify insurance eligibility and benefits to facilitate smooth billing processes.
• Identify authorization or referral requirements and route issues appropriately.
• Collect and document patient financial responsibilities prior to or at the time of service.
• Support the collection of required documentation to ensure compliance and accuracy.
• Collaborate with clinical and administrative staff to resolve registration or insurance issues.

Skills and Qualifications

• High school diploma or equivalent required; additional healthcare or administrative training preferred.
• Previous experience in patient registration, medical office, or healthcare administration is a plus.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Proficiency in using electronic health records (EHR) systems and billing software.
• Knowledge of insurance verification processes and healthcare regulations is desirable.
• Ability to work efficiently in a fast-paced environment and manage multiple tasks.

We foster a collaborative and supportive work environment dedicated to professional growth and exceptional patient care. Join us to be part of a team that values integrity, compassion, and continuous improvement. We offer competitive benefits and opportunities for advancement within our organization.

Requirements

• Education: High school diploma or equivalent required.
• Experience: Healthcare registration, insurance verification, medical office, billing, or customer-service experience preferred.
• Skills: Medical insurance knowledge, computer/data-entry proficiency, attention to detail, communication skills, and ability to handle confidential information.