Patient Access Technician

South Sunflower County Hospital; Indianola (MS); On-site; USD 32,000 - 44,000; Full time

Job summary

South Sunflower County Hospital in Indianola, MS is seeking a Patient Access Technician to ensure a seamless patient experience from arrival through registration and initial billing steps.

The role emphasizes accurate data entry, insurance verification, and collaboration with clinical staff, supported by strong communication and confidentiality. A high school diploma with healthcare/administrative exposure is preferred, and experience with EHR and billing software is a plus.

Qualifications

• High school diploma or equivalent required.
• Additional healthcare or administrative training preferred.
• Previous experience in patient registration, medical office, or healthcare administration is a plus.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Proficiency in using electronic health records (EHR) systems and billing software.
• Knowledge of insurance verification processes and healthcare regulations is desirable.
• Ability to work efficiently in a fast-paced environment and manage multiple tasks.

Responsibilities

• Register patients for hospital and/or clinic services accurately and efficiently.
• Verify patient demographics and insurance information to ensure data integrity.
• Obtain copies of insurance cards and valid identification from patients.
• Verify insurance eligibility and benefits to facilitate smooth billing processes.
• Identify authorization or referral requirements and route issues appropriately.
• Collect and document patient financial responsibilities prior to or at the time of service.
• Support the collection of required documentation to ensure compliance and accuracy.
• Collaborate with clinical and administrative staff to resolve registration or insurance issues.

Skills

Attention to detail

Communication skills

Organizational skills

EHR proficiency

Education

High school diploma or equivalent

Healthcare or administrative training (preferred)

Tools

Billing software

Job description

Job Type

Full-time

Description

Patient Access Technician

Join our healthcare team as a Patient Access Technician, where you will play a vital role in ensuring a seamless experience for our patients from the moment they arrive. This position offers an excellent opportunity to contribute to high-quality patient service while supporting accurate billing processes. We are seeking detail-oriented and compassionate individuals committed to delivering exceptional patient care and administrative support.

Key Responsibilities

• Register patients for hospital and/or clinic services accurately and efficiently.
• Verify patient demographics and insurance information to ensure data integrity.
• Obtain copies of insurance cards and valid identification from patients.
• Verify insurance eligibility and benefits to facilitate smooth billing processes.
• Identify authorization or referral requirements and route issues appropriately.
• Collect and document patient financial responsibilities prior to or at the time of service.
• Support the collection of required documentation to ensure compliance and accuracy.
• Collaborate with clinical and administrative staff to resolve registration or insurance issues.

Skills And Qualifications

• High school diploma or equivalent required; additional healthcare or administrative training preferred.
• Previous experience in patient registration, medical office, or healthcare administration is a plus.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Proficiency in using electronic health records (EHR) systems and billing software.
• Knowledge of insurance verification processes and healthcare regulations is desirable.
• Ability to work efficiently in a fast-paced environment and manage multiple tasks.

We foster a collaborative and supportive work environment dedicated to professional growth and exceptional patient care. Join us to be part of a team that values integrity, compassion, and continuous improvement. We offer competitive benefits and opportunities for advancement within our organization.

Requirements

Education: High school diploma or equivalent required.

Experience: Healthcare registration, insurance verification, medical office, billing, or customer-service experience preferred.

Skills: Medical insurance knowledge, computer/data-entry proficiency, attention to detail, communication skills, and ability to handle confidential information.