Patient Access Technician

South Sunflower; Indianola (MS); On-site; USD 35,000 - 52,000; Full time

Job summary

South Sunflower is seeking a Patient Access Technician to ensure a seamless patient experience from arrival through billing. You will register patients, verify demographics and insurance, obtain IDs, and collect financial obligations, supporting compliant documentation and cross-functional collaboration.

The role emphasizes accuracy, confidentiality, and proficient use of EHR and billing software in a fast-paced healthcare setting, with opportunities for growth and competitive benefits.

Qualifications

• High school diploma or equivalent required.
• Healthcare registration, insurance verification, medical office, billing, or customer-service experience preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with professionalism.
• Proficiency in using EHR systems and billing software.
• Knowledge of insurance verification processes and healthcare regulations is desirable.
• Ability to work efficiently in a fast-paced environment and manage multiple tasks.

Responsibilities

• Register patients for hospital and/or clinic services accurately and efficiently.
• Verify patient demographics and insurance information to ensure data integrity.
• Obtain copies of insurance cards and valid identification from patients.
• Verify insurance eligibility and benefits to facilitate smooth billing processes.
• Identify authorization or referral requirements and route issues appropriately.
• Collect and document patient financial responsibilities prior to or at the time of service.
• Support the collection of required documentation to ensure compliance and accuracy.
• Collaborate with clinical and administrative staff to resolve registration or insurance issues.

Skills

Attention to detail

Communication

Confidentiality

Multi-tasking

Customer service

Data entry

Team collaboration

Education

High school diploma or equivalent

Tools

EHR software

Billing software

Job description

Description

Patient Access Technician

Join our healthcare team as a Patient Access Technician, where you will play a vital role in ensuring a seamless experience for our patients from the moment they arrive. This position offers an excellent opportunity to contribute to high-quality patient service while supporting accurate billing processes. We are seeking detail-oriented and compassionate individuals committed to delivering exceptional patient care and administrative support.

Key Responsibilities

• Register patients for hospital and/or clinic services accurately and efficiently.
• Verify patient demographics and insurance information to ensure data integrity.
• Obtain copies of insurance cards and valid identification from patients.
• Verify insurance eligibility and benefits to facilitate smooth billing processes.
• Identify authorization or referral requirements and route issues appropriately.
• Collect and document patient financial responsibilities prior to or at the time of service.
• Support the collection of required documentation to ensure compliance and accuracy.
• Collaborate with clinical and administrative staff to resolve registration or insurance issues.

Skills and Qualifications

• High school diploma or equivalent required; additional healthcare or administrative training preferred.
• Previous experience in patient registration, medical office, or healthcare administration is a plus.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Proficiency in using electronic health records (EHR) systems and billing software.
• Knowledge of insurance verification processes and healthcare regulations is desirable.
• Ability to work efficiently in a fast-paced environment and manage multiple tasks.

We foster a collaborative and supportive work environment dedicated to professional growth and exceptional patient care. Join us to be part of a team that values integrity, compassion, and continuous improvement. We offer competitive benefits and opportunities for advancement within our organization.

Requirements

• Education: High school diploma or equivalent required.
• Experience: Healthcare registration, insurance verification, medical office, billing, or customer-service experience preferred.
• Skills: Medical insurance knowledge, computer/data-entry proficiency, attention to detail, communication skills, and ability to handle confidential information.