Patient Access Representative

AHMC HealthCare; Riverside (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

AHMC HealthCare in Riverside, CA seeks a Patient Access Representative to accurately enter patient demographic and insurance information for admissions across hospital, ED and outpatient departments.

You will greet patients, communicate with multiple departments, collect deposits and co-pays, and pre-register patients. Strong typing, medical terminology knowledge, and bilingual abilities are preferred.

Qualifications

• 1 year experience in hospital/medical office or business office; admitting experience preferred.
• Knowledge of medical terminology.
• Ability to type with accuracy.
• Bilingual preferred.
• Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to solve practical problems with limited standardization.

Responsibilities

• Input demographic and insurance information for patients admitted to the Hospital, Emergency Department and Outpatient Departments.
• Acknowledge consumers promptly and in a courteous manner, maintaining professionalism.
• Communicate with multiple departments, including outside physician offices; collect deposits, co-pays and balances.
• Notify Financial Advocates of self-pay or uninsured patients.
• Record information into computer, scan required documents, pre-register patients as scheduled.
• Enter orders for specific ancillary or admissions as rendered.

Skills

Admitting experience

Medical terminology

Typing accuracy

Bilingual

Interpret instructions

Education

High school diploma or GED

Job description

Patient Access Representative demonstrates the ability to accurately input demographic and insurance information for patients admitted to the Hospital, Emergency Department and Outpatient Departments. Acknowledge consumers promptly and in a courteous manor, while maintaining a high level of professionalism and customer service to all we serve. Communicate with multiple departments, including outside physician offices, collection of deposits, co-pays and balances. Notify Financial Advocates of ay self-pay or uninsured patients. Records information into computer, scans required documents, pre-registers patients as scheduled. Enters orders for specific ancillary or admissions as rendered.

• 1 year experience in a hospital or medical office/clinic or business office, previous Admitting experience preferred.
• Knowledge of medical terminology.
• Ability to type with accuracy.
• High school diploma or general education degree (GED) required.
• Bilingual preferred.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.