Patient Access Representative

Air Combat Effectiveness Consulting Group, LLC; Riverside (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

Air Combat Effectiveness Consulting Group, LLC is hiring a Patient Access Representative in Riverside, California. This role requires one year of experience, preferably in a medical office or hospital. Responsibilities include accurately inputting patient information, providing high levels of customer service, and communicating with various departments. A high school diploma is required, and bilingual skills are preferred. Join a professional team dedicated to quality patient care.

Qualifications

• 1 year experience in a hospital or medical office/clinic or business office.
• Ability to interpret instructions in various formats.
• Ability to solve practical problems.

Responsibilities

• Accurately input demographic and insurance information.
• Acknowledge consumers promptly and courteously.
• Communicate with multiple departments, including physician offices.

Skills

Bilingual

Medical terminology knowledge

Typing accuracy

Problem-solving

Education

High school diploma or GED

Job description

Overview

Patient Access Representative demonstrates the ability to accurately input demographic and insurance information for patients admitted to the Hospital, Emergency Department and Outpatient Departments. Acknowledge consumers promptly and in a courteous manor, while maintaining a high level of professionalism and customer service to all we serve. Communicate with multiple departments, including outside physician offices, collection of deposits, co-pays and balances. Notify Financial Advocates of ay self-pay or uninsured patients. Records information into computer, scans required documents, pre-registers patients as scheduled. Enters orders for specific ancillary or admissions as rendered.

Qualifications

• 1 year experience in a hospital or medical office/clinic or business office, previous Admitting experience preferred.
• Knowledge of medical terminology.
• Ability to type with accuracy.
• High school diploma or general education degree (GED) required.
• Bilingual preferred.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.