Patient Access Representative

SSM Health; Arnold (MO); On-site; USD 17,000 - 25,000; Part time

Job summary

SSM Health in Arnold, MO seeks a PRN Scheduling Clerk for the Urgent Care-Arnold location to support efficient scheduling and accurate data collection for prescribed procedures.

The role emphasizes gathering demographics, insurance and clinical information to ensure a seamless patient journey. No prior experience required; a high school diploma or equivalent is acceptable, with flexible, on-site shifts in urgent care settings.

Qualifications

• Education requirement: High School diploma or GED, or 10 years of work experience.
• Experience requirement: No prior experience required.”

Responsibilities

• Gather patient demographics, insurance and clinical information and enter into the appropriate database.
• Schedule patient procedures to maximize efficiency of patient time and clinical resources.
• Assist with insurance pre-certification/authorization coordination.
• Counsel patients or their representatives regarding pre-service requirements and instructions.
• Perform clerical and reception duties related to patient registration.
• Perform other duties as assigned.

Education

High School diploma/GED or 10 years of work experience

Job description

It\'s more than a career, it\'s a calling.

MO-SSM Health Medical Group - Urgent Care Arnold

Worker Type:

PRN

Job Highlights:

Join a team where your work matters—every moment, every patient, every community. At SSM Health, you\'ll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

The position serves as a vital connection between patients, participants, and healthcare teams, ensuring a seamless scheduling experience for prescribed procedures. Skillfully gathers and verifies demographic, insurance, and clinical information, helping to create an efficient, accurate, and patient-centered care journey from the very first interaction.

Department:

Urgent Care

Schedule:

This is a PRN position with no guaranteed weekly hours. The schedule is Monday - Friday from 8:00 AM and 8:30 PM, with rotating days and coverage every third weekend.

Job Summary:

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.


• Schedules patient procedures in a manner that most efficiently utilizes the patient\'s time and clinical resources. Coordinates and communicates schedules.


• Assists with coordination of activities related to insurance pre-certification/authorization.


• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.


• Performs clerical and reception duties associated with patient registration.


• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

EXPERIENCE

• No experience required

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.


• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.


• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.


• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.


• Frequent keyboard use/data entry.


• Occasional bending, stooping, kneeling, squatting, twisting and gripping.


• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.


• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

• None

Department:

2030000113 Urgent Care-Arnold

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

0

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.