Patient Access Representative - Family Medicine Clinic

SSM Health; Saint Charles (MO); On-site; USD 17,000 - 24,000; Full time

Job summary

SSM Health in St. Charles, MO is seeking a patient scheduling coordinator in the Pediatrics department. You will communicate with patients, participants and staff to schedule prescribed procedures and collect demographic, insurance and clinical information in a courteous, accurate manner.

This is a day-shift, Monday through Friday role with no weekends or holidays. Starting pay is $15+/hour and offers are based on experience and equity for this role. No prior experience required.

Qualifications

• High School diploma or GED, or 10 years of work experience.
• No prior experience required.

Responsibilities

• Gathers information from patient and enters into appropriate database.
• Schedules patient procedures in a manner that optimizes patient time and resources.
• Assists with coordination of insurance pre-certification/authorization.
• Provides counseling to patient or representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

Education

High School diploma/GED or 10 years of work experience

Job description

It's more than a career, it's a calling. MO-SSM Health Medical Group and Urgent Care St. Charles

Worker Type: Regular

Job Highlights:

Join a team where your work matters—every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

In this role you will be responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Department: Pediatrics

Starting Pay: 15+/hr. (Offers are based on years of experience and equity for this role.)

Schedule: Monday - Friday, Day Shift, no Weekends/Holidays

Job Summary:

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

EXPERIENCE

No experience required

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

None

Department: 7015000125 SJMP FM

Work Shift: Day Shift (United States of America)

Scheduled Weekly Hours: 40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Read our notice of non-discrimination