Patient Access Rep I

Industrial Asset Management Council, Inc; Shiloh (IL); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a dedicated Patient Access Representative to join their team. This part-time role involves being the first point of contact for patients, ensuring a seamless entry experience into healthcare facilities. The representative will engage with patients, verify insurance details, and maintain accurate records while exemplifying compassion and professionalism. The organization is committed to providing comprehensive benefits, including a sign-on bonus and flexible scheduling. If you have a passion for helping others and thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Flexible Spending Accounts

Adoption Assistance

Shift Differential

Daily Pay

$500 Sign on Bonus

Qualifications

• Excellent customer service skills and compassion are essential.
• Knowledge of insurance and compliance standards required.

Responsibilities

• Facilitate patient entry, verify insurance, and collect payments.
• Ensure compliance with regulatory guidelines and maintain records.

Skills

Customer Service

Attention to Detail

Critical Thinking

Emotional Intelligence

Education

High School Diploma or GED

Associate's Degree

Tools

HIPAA Compliance

Job description

Additional Information About the Role

Memorial East is looking to hire a Part Time Patient Access Rep I!

Additional Preferred Requirements

• Part Time Role ONLY
• Will work every Saturday and Sunday from 6:45 AM - 7:15 PM
• Shift differential for working the weekends
• Daily Pay!
• $500 Sign on Bonus

Overview

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois, and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban, and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care, and hospice.

BJC is the largest provider of charity care, unreimbursed care, and community benefits in Missouri, providing $785.9 million annually, including $410.6 million in charity care and financial assistance. BJC also contributes to research, emergency preparedness, community outreach, and regional economic development.

Patients benefit from the latest medical advances through a formal affiliation with Barnes-Jewish Hospital, St. Louis Children’s Hospital, and Washington University School of Medicine.

Preferred Qualifications

Role Purpose

The Patient Access Representative is often the first point of contact for patients and must exemplify excellent customer service, compassion, and professionalism. Responsibilities include facilitating patient entry into BJC facilities, verifying insurance, collecting payments, and ensuring accurate patient records. The role requires emotional intelligence, attention to detail, and knowledge of insurance and compliance standards.

Responsibilities

1. Use critical thinking to solve problems, anticipate patient needs, and communicate effectively with patients, families, and staff. Ensure positive patient experiences, maximize reimbursements, and prevent denials by accurate data collection and MPI selection.
2. Handle hospital registration and scheduling, verify insurance, scan documents, validate orders, and provide patient education on procedures and financial responsibilities.
3. Comply with regulatory guidelines including Medicare Secondary Payer, HIPAA, Patient Rights, and other standards. Complete HIPAA acknowledgments for patients.
4. This is a safety-sensitive position requiring alertness and safe work practices.

Minimum Requirements

Education

• High School Diploma or GED

Experience

• No experience required

Preferred Requirements

Education

• Associate's Degree

Experience

• <2 years

Licenses & Certifications

• CHAA

Benefits and Legal Statement

BJC Total Rewards

We offer comprehensive benefits including medical, dental, vision, life insurance, disability, retirement plans, tuition assistance, flexible spending accounts, paid time off, and adoption assistance. Details at www.bjctotalrewards.com/Benefits.

*Benefits vary by position and employment status.

This description provides a general overview of the role and is not exhaustive. BJC is an Equal Opportunity Employer.