Registration Specialist I - Ft Wayne - Full Time Days

Indiana University Health System; Fort Wayne (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Indiana University Health System in Fort Wayne seeks a Medical Office Registration Clerk to register patients, answer calls and faxes, and prepare appointment-related records. The role involves explaining charges and policies and ensuring accurate demographic and financial data for optimal reimbursement.

The ideal candidate has a high school diploma, healthcare exposure preferred, and basic MS Office skills. This is a full-time, on-site position with standard weekday hours.

Qualifications

• High School Diploma or GED required.
• Healthcare experience preferred.
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.

Responsibilities

• Register patients with accurate information and signed forms.
• Answer phones and faxes.
• Work up patients with appointments.
• Assist with pushing images, creating CDs, and organizing supplies.
• Assist patients and families in a professional manner.

Skills

Communication

Interpersonal skills

Insurance interpretation

Medical terminology

Education

High School Diploma or GED

Tools

MS Office (Word, PowerPoint, Excel)

Job description

Location:

7411 Hope Dr. Ste B

Fort Wayne, IN 46815

Hours

Full Time - 40 hrs/wk Monday-Friday - 8-hour shifts ranging between 7a-5p, no weekends or holidays

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

Key Responsibilities:

• Register patients ensuring correct information is applied and forms signed


• Answer phones and faxes


• Workup patients that have appointments


• Assist with pushing images, creating CD’s/ putting away supplies


• Assist patients and families as needed in a professional manner

Requirements:

• High School Diploma/GED is required.


• Prefer relevant experience in a health care setting.


• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.


• Basic proficiency in MS Office (Word, PowerPoint, Excel).