Patient Access & Registration Specialist II

Tenet Healthcare; Worcester, Northern (MA, KY); Hybrid; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off (vacation & sick)

401k with employer match

10 paid holidays per year

Health savings accounts

Employee Assistance program

Job summary

Tenet Healthcare in Worcester, MA is seeking a Patient Access role focused on registration, scheduling, and insurance verification. You will collect accurate patient demographics, explain financial responsibilities, and help secure necessary hospital forms at the point of service.

The position emphasizes customer service, compliance with care standards, and coordination across departments to support efficient patient flow and accurate billing.

Qualifications

• High school diploma or GED required.
• 0–1 year in a customer service role preferred.
• 0–1 year administrative experience in medical facility, health insurance, or related area preferred.

Responsibilities

• Greet patients and complete full patient registration.
• Explain and secure Hospital/ patient legal forms and consent documents.
• Educate patients about financial liabilities and perform patient liability collection.

Skills

Typing 35 wpm

PC/CRT/printer

Customer service

Fast-paced environment

Communication skills

Third party payor knowledge

Compliance knowledge

Medical terminology understanding

Education

High School Diploma or GED

Some college coursework

Tools

Scheduling system

Registration software

Insurance verification software

Job description

Tenet Healthcare in Worcester, MA is seeking a Patient Access role focused on registration, scheduling, and insurance verification. You will collect accurate patient demographics, explain financial responsibilities, and help secure necessary hospital forms at the point of service.

The position emphasizes customer service, compliance with care standards, and coordination across departments to support efficient patient flow and accurate billing.