Patient Access Specialist II: Registration & Billing

Tenet Healthcare; Anniston (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Tenet Healthcare's Alabama Regional Medical Center seeks a Patient Access representative to perform registration, scheduling, and pre-admission tasks. You will collect complete patient demographics, explain forms, and ensure compliant liability collection.

You'll verify insurance, obtain authorizations, and support billing processes across multiple access areas, including Emergency Department, while delivering courteous service in a fast-paced hospital setting.

Qualifications

• High School Diploma or GED required.
• 0–1 year in a Customer Service role.
• 0–1 year administrative experience in medical facility, health insurance, or related area preferred
• Some college coursework is preferred

Responsibilities

• Greeting patients, handling registration, explaining forms, and securing hospital/patient legal documents.
• Educates patients about financial liabilities and collects payments in a compliant manner.
• Verifies insurance, obtains authorizations, and coordinates post-discharge care as needed.

Skills

Typing

PC Skills

Hospital knowledge

Customer service

Communication

Payor knowledge

Compliance

Multi-area coverage

Debt collection

Teamwork

Medical terminology

Education

High School Diploma or GED

0–1 year Customer Service experience

0–1 year administrative experience in medical facility/health insurance

Some college coursework

Job description

Tenet Healthcare's Alabama Regional Medical Center seeks a Patient Access representative to perform registration, scheduling, and pre-admission tasks. You will collect complete patient demographics, explain forms, and ensure compliant liability collection.

You'll verify insurance, obtain authorizations, and support billing processes across multiple access areas, including Emergency Department, while delivering courteous service in a fast-paced hospital setting.